Process Improvement Engineer (Internal Consultant) – Transformation Management

Memorial Sloan Kettering Cancer Center•New York, NY

6d•$124,000 - $204,700•Hybrid

About The Position

The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe. We are seeking a Process Improvement Engineer to join the Transformation Management Office (TMO). The TMO leads enterprise-wide transformation initiatives that improve operational performance, enhance the patient and employee experience, and support MSK's mission through process improvement, change management, and organizational transformation.

Requirements

2–5 years of experience in process improvement, operational excellence, transformation, business operations, consulting, or a related field.
Experience supporting cross-functional initiatives in a highly matrixed environment.
Strong analytical skills with experience using data to identify opportunities and drive decisions.
Experience with process mapping, workflow analysis, root cause analysis, and performance measurement.
Ability to structure and define problems in ambiguous, undefined situations, in addition to solving complex problems that already have a clear objective
Strong communication, facilitation, and stakeholder management skills.
Proficiency with Microsoft Office

Nice To Haves

experience with Tableau, Power BI, SQL, Python, or AI-enabled tools is a plus.
Lean, Six Sigma, or related certification preferred.

Responsibilities

Support enterprise-wide process improvement and transformation initiatives.
Partner with clinical, operational, and administrative stakeholders to assess workflows and identify improvement opportunities.
Collaborate with Process Engineers, Project Managers, Change Specialists, and Data Analysts to implement sustainable solutions.
Facilitate current-state assessments, future-state design sessions, and structured problem-solving efforts.
Analyze operational data, identify root causes, and develop actionable recommendations.
Create process maps, implementation plans, and performance metrics to support enterprise initiatives.
Coordinate project workstreams, monitor progress, and communicate results to stakeholders and leadership.
Support change management activities to drive adoption of new processes and ways of working.
Design new tools, frameworks, or approaches for initiatives that don't have an established process or precedent to draw from.