Process Improvement Consultant

Delta DentalUnited States,
$80,500 - $174,300Remote

About The Position

The Process Improvement Consultant is responsible for identifying and executing large-scale process improvement opportunities and initiatives, monitoring projects and participating in cross-functional process improvement project teams in support of provider onboarding and experience. This position will also drive process and systemwide issue resolution. This resolution work includes serving as the team's representative and partnering with other leaders in the enterprise to ensure success. This position will also participate in cross-divisional and departmental initiatives and act as a trainer to the functional teams.

Requirements

  • Undergo a background check
  • Provide proof of eligibility to work in the United States if selected for hire
  • Not reside in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico, District of Columbia (Washington D.C.) or other US Territories

Responsibilities

  • Identifying and executing large-scale process improvement opportunities and initiatives
  • Monitoring projects
  • Participating in cross-functional process improvement project teams in support of provider onboarding and experience
  • Driving process and systemwide issue resolution
  • Serving as the team's representative and partnering with other leaders in the enterprise to ensure success
  • Participating in cross-divisional and departmental initiatives
  • Acting as a trainer to the functional teams

Benefits

  • Competitive base and incentive pay
  • 401(k) with robust matching and non-matching contributions
  • Rich medical & pharmacy benefits
  • 100% employer-paid dental and vision benefits
  • Holistic wellbeing program with deep financial incentives
  • Generous paid time off plus 12 paid holidays and your birthday off
  • Career development
  • Tuition reimbursement
  • Recognition program
  • Adoption assistance
  • Fertility treatment
  • Child, elder & pet care assistance
  • Social responsibility and volunteer opportunities
  • Employee discount program
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