Process Improvement Analyst

Peckham, Inc. • Lansing, MI

2d • Onsite

About The Position

The Process Improvement Analyst is responsible for analyzing potential improvements to logistics operations and processes to increase efficiency, accuracy, and overall performance. This role partners with internal and external partners to identify opportunities for automation, streamline workflows, reduce costs, and enhance service delivery. The analyst also supports logistics-related projects and change management efforts to ensure sustainable improvements.

Requirements

• Bachelors Degree in Supply Chain Management, Logistics, Business Administration or other related field
• 2 - 3 years of experience with process improvement or related experience or a combination of experience and education
• Knowledge and experience of ISO - 9001 requirements
• Must be able to pass and maintain Federal and State background checks
• Ability to collect, analyze, and interpret logistics and supply chain data to identify trends, diagnose issues, and drive process improvements.

Nice To Haves

• Effective verbal and written communication skills
• Intermediate proficiency in Microsoft Excel and Word

Responsibilities

• Provide excellent customer service to internal and external customers.
• Research, design, and recommend process improvements to enhance logistics operations, automation, and system enhancements.
• Support the execution and monitoring of future and present process improvement projects.
• Stay current on industry trends, technology, and best practices by attending trade shows, conferences, and professional development events.
• Establish department processes and procedures, metrics, and plans.
• Provide direction, guidance, and support during the planning and launch of new initiatives.
• Advises management on new developments, impact of recommended changes, along with providing return on investment (ROI) calculations for new projects and capital purchases.
• Read, analyze, and implement requirements outlined in contracts, specifications, and operational guidelines to ensure accuracy and alignment with customer expectations.
• Assist with oversight and guidance of team members as needed.

Benefits

• generous PTO policies
• modern facilities
• pet friendly work sites
• free fruit
• fitness classes
• massages available for purchase
• opportunities for flexible work arrangements

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level