Sr. Process Improvement Analyst

Lennox International • Richardson, TX

3h • $83,000 - $109,200

About The Position

The Sr. Process Improvement Analysts supports efforts to improve and automate business processes across finance and operations functions. This role focuses on identifying inefficiencies, documenting workflows, and supporting initiatives that improve efficiency and reduce manual work. The role will work closely with business stakeholders and IT partners to help implement process improvements and automation opportunities.

Requirements

• Bachelor’s degree in Business, Finance, Operations, Information Systems, or related field or 3–5 years of experience in operations, business analysis, process improvement, or project support
• Experience working in cross-functional environments.
• Strong analytical and problem-solving skills.
• Ability to document processes and communicate clearly.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word).

Nice To Haves

• Exposure to process improvement or continuous improvement concepts (Lean / Six Sigma a plus).
• Experience in finance operations (billing, collections, cash application, AR preferred).
• Exposure to automation or process optimization initiatives.
• Experience with process mapping tools (Visio, Lucidchart, or similar)

Responsibilities

• Identify opportunities to improve and automate manual business processes across finance and operations functions.
• Analyze current workflows to understand how processes are being executed and where inefficiencies exist.
• Support the documentation of business processes, including process maps and workflow diagrams.
• Work with business and IT teams to gather requirements for process improvements and automation efforts.
• Assist in implementing process changes that reduce manual work and improve operational efficiency.
• Support project activities including tracking tasks, timelines, and deliverables.
• Develop basic reporting and presentation materials for leadership updates.
• Collaborate with cross-functional teams to support rollout of improved or automated processes.
• Help ensure process changes are properly documented and adopted by end users.

Benefits

• tuition reimbursement
• medical, dental, and vision insurance
• prescription drug coverage
• 401(k) retirement plan
• short-term disability insurance
• 8 weeks paid birthing leave
• 2 weeks paid bonding leave
• life and long-term disability insurance
• 12 days paid time off
• 2 paid well-being days
• 1 paid volunteer day
• 12 paid holidays
• 3 floating holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level