Process Excellence Specialist I

Duquesne Light Company•Pittsburgh, PA

1d•Hybrid

About The Position

Duquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in the forefront of the electric energy market, with a history rooted in technological innovation and superior customer service. Today, the company continues its role as a leader in the transmission and distribution of electric energy, providing a secure supply of reliable power to more than half a million customers in southwestern Pennsylvania. Duquesne Light Company is committed to creating a culture of inclusion. We value and respect the unique differences and experiences of our employees. We believe that our differences lead to better collaboration, innovation and outcomes. We want you to join our team! The Operations Continuous Improvement Specialist I, is a position within the Operations Work Management and Performance Team and identifies compelling ideas within the organization that can be used to improve efficiency, enhance customer satisfaction, find cost savings and drive operational value within DLC. This position collaborates with other positions across Operations and the company to achieve objectives.

Requirements

Bachelor’s degree in business, finance, data analytics, engineering, or related discipline
7+ years of related experience required.
Excellent leadership, analytical, and communication skills.
Detail-oriented with a strong commitment to accuracy and quality.
Forward thinker with a creative mindset
Results-driven
Strong business and financial acumen
Excellent collaboration skills.
Excellent organizational and management skills.
Strong computer skills including proficiency in Microsoft Excel.

Nice To Haves

Experience working at a utility or providing consulting services to a utility.
Experienced in effectively leading improvement initiatives, utilizing DMAIC, Lean, Six Sigma and BPM methodologies.

Responsibilities

Identify Continuous Improvement initiatives, build proposals with strong data validations and develop action plans for implementing tested solutions.
Ensure Operations has sufficient opportunities identified and on track to meet assigned continuous improvement targets including targets for capital and expense savings.
Drive operational alignment and execution to support and deliver continuous improvement objectives.
Facilitate and participate in ideation sessions across Operations to identify continuous improvement oppournities.
Track and monitor continuous improvement efforts through the lifecycle of the initiatives including actual outcomes compared to estimated outcomes.
Ensure that Operations leaders and team members have the information and knowledge they need to effectively identify, implement, and monitor continuous improvement initiatives.
Lead a solution-oriented approach and collaborate with team members and leaders to critically think and problem solve to address business challenges.
Identify approach and create content that can deliver compelling messaging and positioning while effectively communicating the value proposition to the target audience.
Collaborate with cross-functional teams to translate performance data and strategic insights into visual concepts.
Perform analyses and reporting for Operations expense and capital budget management.
Perform other job-related duties as assigned.
Storm team duties as assigned.
Utilize data to make business decisions as appropriate for the position, support data stewardship activities, and partner with IT on underlying data needs.