Process Excellence Engineer - Continuous Improvement

GHT•Doral, FL

69d•Onsite

About The Position

The Process Excellence Engineer joins the Operations team to help build and roll out the Business Operational System. This is a hands-on, floor-level role focused on working with frontline teams and supervisors in a logistics operation to observe work, identify barriers, and implement practical systems for sustained improvement. The role develops management routines, performance standards, problem-solving practices, and a continuous-improvement culture. The engineer translates Operational Excellence strategy into daily routines; deploys visual management, performance boards, tiered management, and structured reviews; defines and tracks KPIs; and builds frontline and supervisor capability. The role applies Lean and process-improvement methods, standardizes work, investigates root causes, analyzes productivity and labor, manages performance data, trains and coaches employees, and supports readiness for peak seasons. Success in the first 12–18 months includes supporting implementation of the Business Operational System, standardizing critical processes, establishing structured problem-solving practices, delivering measurable improvements in productivity and operational performance, developing leaders who can manage daily performance independently, and sustaining improvements. Performance measures include units per labor hour, cost per unit, cycle time, on-time shipment performance, rework and error rates, process adherence, capacity utilization, and project impact. The work is performed in person and may involve cold-chain environments of approximately 35°F and time-sensitive operational pressure.

Requirements

Bachelor's degree in Industrial Engineering, Operations Management, Manufacturing Engineering, Logistics, or a related field.
2–5 years of hands-on experience in process improvement, Lean, industrial engineering, logistics, warehousing, or related operations.
Demonstrated experience with process analysis, time studies, standard work development, and structured problem-solving.
Strong analytical skills and advanced Microsoft Excel skills.
Bilingual in English and Spanish, written and spoken.
Ability to work in cold-chain environments of approximately 35°F and under time-sensitive operational pressure.
Continuous improvement or lean manufacturing experience: 2 years required.
English language required.
Spanish language required.
Ability to commute to Doral, FL 33122 required.

Nice To Haves

Lean Six Sigma certification.
Experience in logistics, warehousing, food, perishables, agriculture, or flowers.
Familiarity with TPM or other structured Operational Excellence frameworks.
Power BI or data visualization experience.
Experience with WMS or logistics management systems.
Practical use of AI or digital tools to support analysis.

Responsibilities

Translate Operational Excellence strategy into practical day-to-day floor-level routines.
Support leadership in implementing and sustaining the Business Operational System and its core pillars.
Design and deploy visual management systems and daily performance boards.
Establish tiered management routines and structured performance reviews.
Define and track operational KPIs and close gaps between target and actual performance.
Build supervisor and frontline capability so improvement can be sustained by the operation.
Identify and eliminate waste, variation, bottlenecks, and non-value-added activity.
Facilitate Kaizen events, focused improvement sessions, and cross-functional problem-solving.
Apply Lean tools including 5S, Value Stream Mapping, Spaghetti Diagrams, PDCA, A3, Fishbone/Ishikawa, Pareto Analysis, and basic statistics.
Improve layouts, material flow, work methods, and information flow.
Measure and document the financial and operational impact of improvements.
Observe and document current processes, identifying gaps between documented and actual practice.
Write standard operating procedures, work instructions, and process maps.
Establish standard cycle times and productivity expectations where appropriate.
Develop audit mechanisms to ensure standards are followed and sustained.
Build training materials from standardized work.
Use structured methodologies to distinguish root causes from symptoms.
Facilitate cross-functional teams through problem-solving using PDCA and A3 thinking.
Develop corrective and preventive actions and follow up to confirm they hold.
Coach supervisors and frontline employees in practical problem-solving.
Conduct time and motion studies and establish performance baselines and expectations.
Identify productivity losses by process, team, and shift.
Support labor planning and workforce balancing based on operational demand.
Analyze capacity constraints and bottlenecks.
Evaluate labor cost per unit without compromising safety, quality, or cold-chain integrity.
Build and maintain operational dashboards and performance indicators.
Analyze productivity, cycle time, labor efficiency, quality, and service metrics.
Use Excel and other tools to turn data into actionable insights.
Prioritize improvement opportunities through Pareto and trend analysis.
Facilitate Lean fundamentals workshops and Kaizen events.
Coach supervisors in daily management and performance routines.
Develop practical, easy-to-use training materials.
Progressively transfer improvement ownership to frontline teams and supervisors.
Analyze prior high-volume season operations to identify capacity and labor risks.
Develop standard work and visual management to support peak periods.
Conduct post-peak reviews and convert lessons into repeatable practices.