Process Automation Engineer

Staples Canada•Richmond Hill, ON

46d•Hybrid

About The Position

We are seeking a Process Automation Engineer who can analyze existing business processes, design improved future-state workflows and implement automation solutions using low-code platforms. This role combines process analysis, automation design, and hands-on configuration of automation workflows using platforms such as UiPath and other AI-enabled tools. The ideal candidate can independently build most automation workflows but will collaborate with software developers when deeper technical solutions or custom integrations are required. The goal of this role is to identify opportunities to eliminate manual work, streamline operations, and apply AI-driven automation across the business. About the Team At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together. We are building an inclusive and diverse team Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Requirements

Degree in business, computer science, or engineering with relevant work experience
5 + years working as a business analyst, systems analyst or in a process improvement role
Experience working in agile or product delivery environments
Strong knowledge of emerging AI technologies
Strong understanding of RPA (experience with UiPath, Power Automate, Blue Prism, or Automation Anywhere is preferred)
Familiarity with APIs and system integrations with basic understanding of scripting or programming (eg. C#, Python)
Experience with low-code automation platforms (preferred: UiPath)
Strong ability to analyze and redesign business processes with mapping tools (Visio, Miro, etc.)

Responsibilities

Work with business stakeholders, manage expectations, and align teams to deliver outcomes
Have a strategic vision for the automation platforms, including how they’re designed, configured, and supported
Provide after-hour support as required
Build automation workflows using low-code platforms such as UiPath Studio or Power Automate
Produce documentation such as, process maps, automation design documents and business requirements
Quantify potential benefits such as time savings, cost reduction, or error reduction.
Interview stakeholders to understand workflows, pain points, and inefficiencies.