Automation & Business Process Engineer

Fiserv • Marietta, GA

1d • Remote

About The Position

As an Automation & Business Process Engineer at Fiserv, you will design and deliver scalable automation and reporting solutions using Microsoft 365 tools (Power BI, Power Automate, Power Apps, SharePoint) and SQL. You will analyze business needs, identify root causes, and implement solutions that improve efficiency across supply chain operations. This role supports multiple business areas, requiring strong analytical thinking, adaptability, and a proactive approach to identifying and solving problems.

Requirements

• Bachelor’s degree (Information Systems, Business, Computer Science, or related field preferred).
• 2+ years of SQL experience for data extraction and analysis.
• 2+ years of experience with Power BI, Power Automate, and Power Apps.
• Strong knowledge of SharePoint Lists and integrations.
• Understanding of data modeling and relational databases.
• Experience building Power BI reports (DAX, Power Query).
• Strong problem-solving skills with a focus on root-cause analysis.
• Ability to manage multiple projects and communicate effectively.
• Must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Nice To Haves

• Experience in supply chain, logistics, or multi-site operations.
• Knowledge of Microsoft 365 administration and data governance.
• Advanced Excel skills.
• Experience creating process maps or flowcharts.
• Microsoft certifications (Power Platform, SQL, or related tools)

Responsibilities

• Analyze requests to identify root problems and design effective, scalable solutions.
• Proactively identify process gaps and recommend improvements.
• Write and optimize SQL queries to support data analysis and reporting.
• Build and maintain automation solutions using Power Platform tools.
• Develop Power BI dashboards to track performance, SLAs, and operational metrics.
• Manage SharePoint lists and data structures to ensure accuracy and scalability.
• Partner with cross-functional teams to deliver automation-driven improvements
• Lead projects from discovery through implementation.
• Communicate technical concepts clearly to business stakeholders.
• Create clear documentation, including process maps and user guides.

Benefits

• Fuel Your Life program to support physical, financial, social, and emotional well-being
• Paid holidays and generous time away policies
• No-cost mental health support through Employee Assistance Programs
• Living Proof program to recognize your peers’ extra effort with points used for rewards
• Eight Employee Resource Groups to foster a collaborative culture
• Unparalleled professional growth with training, development, and internal mobility opportunities
• Retirement planning and discounted shares with the Employee Stock Purchase Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level