Process Assurance Analyst - Hybrid

Assurant • Mount Juliet, TN

2d • Hybrid

About The Position

The Process Assurance Analyst is responsible for understanding and evaluating the internal risk and control environment within Connected Living, at the business, process, transaction, and application levels. This role partners closely with process owners to document processes, identify risks and controls, and perform control testing in accordance with established methodologies. The Process Assurance Analyst also supports internal and external audits by facilitating audit activities, issue remediation, and ongoing monitoring to ensure compliance and control effectiveness.

Requirements

• BA in Risk Management, Business Operations, Compliance, Finance, or a related field, or a minimum of 4 years equivalent process control work experience
• Proven experience with all Microsoft Office products
• Must be able to utilize technology to enhance efficiencies
• Strong analytical and research skills
• Excellent oral and written communication skills
• Excellent interpersonal skills with the ability to work across organizational boundaries
• Excellent organizational skills
• Ability to prioritize tasks with shifting deadlines and work on multiple projects simultaneously

Nice To Haves

• Experience with business process documentation and control testing
• Knowledge of Six Sigma or process improvement methodologies
• Experience with MS Visio and SharePoint

Responsibilities

• Partner with process owners to identify and document business processes and associated controls
• Advise process and control owners on the identification of key risks and mitigating controls
• Develop and execute test plans to assess the design and operating effectiveness of controls
• Evaluate control deficiencies and recommend new or enhanced controls to strengthen processes
• Collaborate with management to define risk mitigation action plans, monitor remediation, and ensure timely closure
• Maintain a strong understanding of risk‑based internal control standards and practices
• Monitor and test compliance with internal control requirements (financial and non‑financial)
• Facilitate internal and external audits in alignment with departmental methodology
• Coordinate audit resources, documentation, and deliverables using prescribed tools
• Partner with issue owners to ensure management action plans are clearly defined
• Support and track remediation efforts for audit findings
• Retest remediated controls prior to auditor re‑testing
• Maintain accurate and up‑to‑date audit data and reporting
• Provide regular updates on audit and remediation progress
• Develop a strong understanding of Assurant’s businesses and operating environment
• Maintain awareness of industry, regulatory, and business changes and their impact on the control environment
• Apply strong listening and communication skills to understand business risks and priorities
• Build effective working relationships by being responsive and solution‑oriented
• Effectively utilize departmental processes, systems, and methodologies to meet objectives
• Contribute to department initiatives, Centers of Excellence, and continuous improvement efforts
• Actively pursue professional development and apply learnings from internal and external training

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees