Process Analyst

State Farm • Dunwoody, GA

2d • $66,072 - $123,000 • Hybrid

About The Position

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!

Requirements

• Current or prior experience working in or supporting claims in Auto, Fire or Shared Services
• Current or prior experience in a process related role
• Current or prior data analysis experience
• Understanding of process improvement and project methodologies
• Strong relationship building and communication skills
• Initiative
• Decision Making and Judgement
• Relationship Building
• Strategic Business Focus
• Critical Thinking
• Communication
• Adaptability

Responsibilities

• Evaluates, designs, executes, measures and monitors claims business processes
• Partners with claims teams to deliver process improvements and ensure that business process outcomes align to strategic objectives
• Partners with Enterprise Technology and other stakeholders to develop and prioritize technology solutions
• Participates in the development, maintenance, and consistent application of standard processes across area of responsibility in either Auto or Fire Claims
• Utilizes appropriate methods and tools to perform data collection and analysis
• Leads high impact and/or complex projects
• Communicates results of research and analysis for complex business needs
• Recommends viable solutions and alternatives
• Uses independent discretion and judgment to modify methodology when necessary
• Gathers, classifies, and analyzes data relevant to operational metrics and processes
• Serves as team member on process improvement/redesign projects
• Evaluates process adherence and consistency

Benefits

• On top of our competitive pay, you are eligible for an annual raise and bonus.
• Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
• Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
• Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
• You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
• We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
• Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees