Process Analyst (Hybrid)

NYCM Insurance•Edmeston, NY

1d•Hybrid

About The Position

The Process Analyst provides in-depth analysis and recommendations on corporate operational efficiency initiatives. They collaborate with teammates and divisional key stakeholders on analytical and technical projects.

Requirements

High school diploma, or equivalent, with related experience demonstrating the knowledge, skills, and abilities necessary to perform the essential functions of the position.
Strong knowledge of computer skills and applications including Microsoft Suite (Excel) and data querying tools such as SQL, AQT, Actuate, Crystal and Business Objects.
Create, manipulate, and formulate spreadsheets and databases.
Ability to draw insight from large amounts of data.
Multitask, organization skills, detail-oriented, and ability manage and stay current on various projects simultaneously.
Problem solving skills.
Positive professional attitude with strong work ethic and takes initiative.
Ability to be successful in a collaborative team environment.
Effective written and oral communication skills.

Nice To Haves

Lean Six Sigma knowledge

Responsibilities

Retrieve and analyze data from various internal and external sources in preparation for complex analysis.
Develop, maintain, and enhance Lean Six Sigma/operational efficiency models and tools to analyze and provide business insight (capacity models, process maps…etc.).
Assist operational efficiency team in development of new business processes.
Assist in the development of key internal and external reporting metrics.
Effectively mentor and train others.
Verify accuracy of data pulled and take corrective action.
Review findings and make recommendations for process changes or other areas of opportunity.
Collaborate with divisional key stakeholders to communicate findings in support of strategic operational efficiency initiatives.
Willing to learn and ability to retain new concepts such as process and applications.
Ability to work various hours based on project needs.
Other duties as assigned.