Process Analyst

Alpha Inc

10h•Onsite

About The Position

Alpha Inc. is looking for a Process Analyst who can walk into the middle of operational complexity, see the pattern, cut through the noise, and build a better way forward. This is not a “make pretty flowcharts and disappear” role. This is for the person who can sit with field leaders, operations teams, and cross-functional stakeholders, understand how the work actually gets done, and turn pain points into cleaner systems, sharper workflows, stronger reporting, and measurable performance gains. You’ll analyze the way Alpha moves — across operations, teams, tools, handoffs, bottlenecks, data, and documentation — then help build the processes that make us faster, tighter, safer, and more scalable. If you’re equal parts analyst, builder, problem-solver, and operational translator — and you care about helping great teams do great work with less friction — this might be your lane.

Requirements

3+ years of experience in process analysis, continuous improvement, operations support, business analysis, project coordination, or a related role.
Strong analytical, problem-solving, and root cause analysis skills.
Experience documenting workflows, SOPs, process maps, and future-state procedures.
Proficiency with Microsoft Office Suite.
Experience with process mapping tools such as Visio, Lucidchart, or similar platforms.
Ability to create practical reports, dashboards, tracking tools, and KPI summaries.
Strong communication and interpersonal skills.
Ability to work independently while collaborating across departments.
High attention to detail, strong organization, and follow-through.
Comfort working with ambiguity, competing priorities, and teams with different operating styles.
Completion of standard pre-employment screening.
Successful completion of a background check conducted after a conditional offer; any prior issues will be reviewed on a case-by-case basis consistent with Hawaiʻi and federal law.
Passing a drug test (for both full-time and part-time hires) conducted in line with Hawaiʻi statutory requirements.
Applicants must be authorized to work in the United States; we are unable to sponsor employment visas. Employment eligibility will be verified upon hire.

Nice To Haves

Experience working in construction, infrastructure, field operations, energy, industrial services, or another operationally complex environment is a strong plus.

Responsibilities

Analyze existing operational workflows, systems, handoffs, and practices to identify inefficiencies, gaps, duplication, waste, and breakdown points.
Develop and support process improvement strategies that align with Alpha’s company goals, growth plans, and performance expectations.
Document current-state and future-state processes using SOPs, process maps, flowcharts, and other practical tools that teams can actually use.
Collaborate with operations leadership, field teams, project stakeholders, and support departments to gather input, understand pain points, test new procedures, and drive adoption.
Create reports, dashboards, and KPI tracking tools that show whether process improvements are working.
Conduct root cause analyses to support performance improvement initiatives and help leaders make better decisions with better information.
Support the implementation of digital tools, systems, or automation solutions that streamline workflows and reduce manual effort.
Lead or support continuous improvement meetings, workshops, and working sessions with key team members.
Maintain process documentation and make sure updates are communicated, accessible, and usable by the people who need them.
Ensure processes support Alpha’s values of quality, unity, growth, accountability, and operational excellence.
Perform other duties as assigned to support business needs.

Benefits

100% company-paid Medical/Dental/Vision (family coverage)
Paid Time Off (PTO) (vacation, personal, and sick time) that increases with tenure
Paid holidays
Weekly pay
401(k) Retirement Plan: Eligible after 1 month of service (age 18+), with a Safe Harbor match (100% on the first 3%, 50% on the next 2%) with immediate vesting.
Life & AD&D insurance (company-paid, with family coverage)
Flexible Spending Account (FSA)
Employee Assistance Program (EAP) (24/7 confidential support)
Tuition reimbursement (up to $500/year)
Company-provided equipment (role dependent)
Additional perks (Aflac supplemental coverage + employee discounts)
Employee Ambassador Program: A dedicated, real-human support resource to help you navigate life’s challenges—personal or professional—by connecting you to guidance, resources, and solutions when you need them most.