Process Analyst - Release & Deployment Management

Delta DentalRancho Cordova, CA
$81,265 - $176,073Hybrid

About The Position

The Process Analyst – Release Management is responsible for supporting the development, execution, and continuous improvement of Release Management processes that enable the successful delivery of technology and business changes across the organization. This role works closely with Technology, Product, Engineering, Infrastructure, Quality Assurance, Information Security, Change Management, and business stakeholders to coordinate release activities, improve operational efficiency, and ensure technology releases are delivered in a controlled, repeatable, and compliant manner. The Process Analyst serves as a subject matter expert on Release Management processes by analyzing current workflows, identifying process improvement opportunities, documenting standards, monitoring process performance, and supporting governance activities. This position plays an important role in reducing release risk, improving deployment quality, and driving operational excellence through standardized processes and data-driven decision making. The ideal candidate is a collaborative problem solver with strong analytical skills, experience working in technology organizations, and a passion for continuous process improvement.

Requirements

  • Candidates must be authorized to work in the U.S. without current or future sponsorship (including CPT, OPT, TN or H‑1B).
  • Candidates must reside within a reasonable commuting distance (approximately 50 miles) of one of our office locations in Alpharetta, GA; Camp Hill, PA; Rancho Cordova, CA; or Oakland, CA to support onsite requirements as needed.
  • Strong analytical skills.
  • Experience working in technology organizations.
  • A passion for continuous process improvement.
  • Proof of eligibility to work in the United States must be provided if selected for hire.

Responsibilities

  • Supporting the development, execution, and continuous improvement of Release Management processes.
  • Coordinating release activities with various departments including Technology, Product, Engineering, Infrastructure, Quality Assurance, Information Security, Change Management, and business stakeholders.
  • Improving operational efficiency.
  • Ensuring technology releases are delivered in a controlled, repeatable, and compliant manner.
  • Analyzing current workflows.
  • Identifying process improvement opportunities.
  • Documenting standards.
  • Monitoring process performance.
  • Supporting governance activities.

Benefits

  • Competitive base and incentive pay
  • 401(k) with robust matching and non-matching contributions
  • Rich medical & pharmacy benefits
  • 100% employer-paid dental and vision benefits
  • Holistic wellbeing program with deep financial incentives
  • Generous paid time off plus 12 paid holidays and your birthday off
  • Culture of growth and learning: career development; tuition reimbursement; recognition program
  • Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
  • Social responsibility and volunteer opportunities
  • Employee discount program
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