Procedure-Surgery Scheduler - Department of Surgery

Mayo Clinic • Jacksonville, FL

3d

About The Position

The Procedure/Surgery Scheduler will coordinate and support the scheduling of surgeries, in collaboration with surgical departments, external business representatives, surgeons, physician’s assistants and patients. They will allocate surgical blocks in collaboration with various department operations administrators, surgeons, physician’s assistants, clinic scheduling and desk personnel. The Procedure/Surgery Schedular will provide data and reports related to the house of surgery, as requested and demonstrate initiative and proficient organizational skills, to perform a variety of duties in support of physicians, patients, administrators and the institution.

Requirements

• Associate's degree required, or two years of medical appointment scheduling experience in a healthcare facility, or six months of internal Mayo Clinic experience in the hiring work unit.
• Clerical skills.
• Proficiency in Microsoft Office Suite.
• Well-developed leadership and customer service skills.
• Superior written and verbal communication skills.
• Strong conflict management skills.
• Ability to independently problem solve.
• Sophisticated skill sets and experience in specific areas such as ever changing technology and business practices.
• For internal candidate consideration: Millennium/PCO experience and exceptional computer skills and knowledge of multiple software systems.
• Comfortable with the latest office technologies.
• Knowledgeable in project management, computer software applications, scheduling technology, internet/intranet communications and research; document preparation, storage, and retrieval, customer service and public relations.
• Performs duties independently and demonstrates good judgment in handling difficult or critical situations that may involve patients.

Nice To Haves

• Proficiency in anatomy, physiology and medical terminology preferred.

Responsibilities

• Coordinate and support the scheduling of surgeries.
• Allocate surgical blocks in collaboration with various department operations administrators, surgeons, physician’s assistants, clinic scheduling and desk personnel.
• Provide data and reports related to the house of surgery, as requested.
• Demonstrate initiative and proficient organizational skills to perform a variety of duties in support of physicians, patients, administrators and the institution.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree