Procedure Specialist - Electrophysiology (Ottawa)

Abbott • Canada > Ontario : Remote, ON

12d • Remote

About The Position

As an EP Procedure Specialist, you will support Abbott’s industry‑leading Electrophysiology technologies—advancing the treatment of atrial fibrillation and helping patients return to healthier lives. This field‑based role in Ottawa, Ontario provides hands-on clinical support, technical expertise, and strategic partnership with both customers and the Abbott Sales Team. You will be a trusted expert in EP mapping, ablation, and intracardiac imaging technologies —helping clinicians optimize outcomes while driving long-term adoption and growth of Abbott solutions.

Requirements

• Bachelor of Science, Engineering degree, or related technical degree.
• 1–3 years of relevant experience.
• Experience with cardiac anatomy, physiology and pathophysiology
• Valid Driver’s License and ability to travel up to 40% within the territory.
• Strong verbal and written communication skills.
• Ability to build trust, influence decision-making, and establish credibility with customers
• Effective verbal and written communication skills
• Demonstrated ability to work independently and as a team member
• Effective time management skills, ability to organize work and set priorities in a fast-paced environment
• Demonstrated commitment to continuing education

Nice To Haves

• Masters in a related discipline an asset.
• Demonstrated advanced skills in ECG Interpretation
• Demonstrated ability to use electrophysiology recording and mapping systems
• Comfort working in dynamic, ambiguous clinical environments.
• Demonstrated success working collaboratively within a team.
• Intermediate mathematical and analytical skills (e.g., ratios, percentages, graph interpretation). Apply the principles of rational systems to solve practical problems; effectively deal with a variety of tangible variables in situations where only limited standardization exists; and interpret a variety of instructions furnished in written, diagrammatic or schedule form.
• Willingness to travel on occasional weekends for meetings or case support
• The incumbent must be able to communicate well in English (50% of the time), as his or her duties require interaction with stakeholders and colleagues outside Quebec and Canada.

Responsibilities

• Deliver expert clinical and technical support for EnSite X, and other Abbott EP technologies during electrophysiology procedures.
• Provide troubleshooting, in-servicing, and ongoing support to Abbott’s EP customers; oversee software/hardware updates as needed.
• Attend EP procedures—including mapping, ablation, ICE, and EP WorkMate/Claris systems—to ensure proper, safe, and efficient product use.
• Collaborate closely with Territory and Regional Managers to support business strategy, territory growth, and long-term customer partnerships.
• Lead customer education and training for EP physicians, staff, and Allied Health Professionals on Abbott capital systems and disposable EP tools.
• Contribute to national training initiatives as a speaker, educator, or developer of training materials and technical documentation.
• Participate in Limited Market Release (LMR) evaluations and guide first‑time users through safe and effective product adoption.
• Maintain deep knowledge of electrophysiology trends, competitive technologies, and Abbott’s clinical pipeline.
• Support operational activities, including inventory management and timely Product Experience Report submissions.
• Represent Abbott with professionalism, ensuring a strong and positive customer perception of the brand.
• Travel within Canada (up to 40%) for case support, education programs, and regional/national meetings.

Benefits

• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level