Procedure Scheduler - Hand & Ortho Center

Kettering Health • Centerville, OH

6d

About The Position

The Procedure Scheduler at the Hand & Ortho Center supports safe, timely, and efficient surgical care by coordinating and scheduling surgical procedures. The role serves as a key liaison between patients, clinical teams, and administrative staff, and ensures accurate documentation, effective communication, and compliance with regulatory standards to optimize perioperative operations and patient experience. The employee performs other duties as assigned and carries out all responsibilities in alignment with Kettering Health’s mission, vision, values, and B Safe program.

Kettering Health is a not-for-profit healthcare system serving southwest Ohio, with 14 medical centers and more than 120 outpatient facilities. Its mission is to live God’s love by promoting and restoring health, and its commitment is to help individuals be their best through integrated healthcare and exceptional care, with safety as a top priority.

Requirements

• High school diploma or GED.
• At least 1 year of experience in a healthcare setting; scheduling experience is preferred.
• Basic Life Support (BLS) certification is required for office-based positions and must be obtained within 90 days of hire.
• Proficiency with scheduling software and electronic health records (EHR); Epic is preferred.
• Strong verbal and written communication skills.
• Ability to coordinate multiple tasks and prioritize effectively.
• Attention to detail and accuracy in data entry.
• Ability to maintain confidentiality and comply with HIPAA regulations.
• Customer service orientation.
• Critical-thinking and problem-solving skills.
• Basic understanding of medical terminology.
• Trained and competent with the universal protocol.
• Trained and competent in disaster planning.
• Trained and competent in hand hygiene.

Nice To Haves

• Associate’s degree in a healthcare-related field.
• At least 2 years of healthcare experience, including direct surgical or procedural scheduling experience.
• Certification in medical scheduling or a related area.
• Experience with Epic.

Responsibilities

• Coordinate and schedule surgical procedures.
• Serve as a liaison between patients, clinical teams, and administrative staff.
• Maintain accurate documentation and effective communication.
• Support compliance with regulatory standards to optimize perioperative operations and patient experience.
• Perform other duties as assigned.
• Carry out job responsibilities in alignment with Kettering Health’s mission, vision, values, and B Safe program.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED