About The Position

This position manages the scheduling and rescheduling of intricate clinical and high profitable procedures which equate to 4000 surgeries annually, 2000 endoscopy cases, and 300 EP services. Performs functions of the Patient Advocate B by providing advanced level clerical and administrative support and coordinates the patient care activities for physician practice operations. Schedules and manages pre-operative testing and post-op appointments, as well as, manages the approval process for self- pay patients needing surgery and procedures. Incorrect scheduling and managing the reschedules impacts the organization financially by resulting in the loss of cases. Reports into the Practice Administrator.

Requirements

  • HS GRAD/EQUIVALENT
  • MS Outlook
  • Excel
  • data entry
  • excellent communication (verbal and written)
  • Medical office experience
  • three years minimum experience

Nice To Haves

  • Medical procedure scheduling

Responsibilities

  • Coordinates and schedules appointments and obtains authorizations for testing, referrals, surgical procedures, hospital procedures, hospital admissions.
  • Reconciles money and financial reports for daily office deposit.
  • Coordinates and maintains physician schedules including; meetings, teaching, inpatient rounding.
  • Completes audits and assists with tracking and reporting of information as needed.
  • Schedules and re-schedules as needed, high-end procedures and/or surgeries.
  • Manages monthly/yearly schedules as related to Hospital block times and OR coordination.
  • Daily contact with Financial Clearance Department to assist patients with prior authorizations, self pay packages, and payments options.
  • Fulfills all compliance responsibilities related to the position.
  • Performs other duties as assigned.
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