Problem Solving Coordinator - Prevention (JR 5823)

PATH • Los Angeles, CA

6d • Onsite

About The Position

PATH is seeking candidates passionate about helping others make a positive change in their lives to join our Family Services team as the Problem-Solving Coordinator at the Family Solution Center Office. Since its foundation in 1984, PATH (People Assisting The Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing. As part of the Family Services team, the Problem-Solving Coordinator also known as “Diversion” or “Rapid Resolution”, is a crisis response philosophy and approach that focuses on supporting individuals and families experiencing a housing crisis to quickly identify and access alternative housing resources outside of the homeless crisis response system. The Family Problem Solving Coordinator will work to integrate the Problem-Solving Intervention throughout the Family Solution Center.

Requirements

• One (1) year of experience in healthcare, case management, homeless services or working with vulnerable populations or a related field.
• Have employment eligibility verification
• Have or be able and willing to obtain CPR/First Aid training
• Successfully complete the following as a condition of hire: Tuberculosis Test, Background Screening, Drug Test
• Have reliable transportation
• A valid driver’s license
• Proof of insurance and ownership for personal vehicles used during work duties
• The ability to qualify for PATH's insurance coverage

Nice To Haves

• Analytical Skills and Attention to Detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision-making. Ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks.
• Collaboration and Teamwork: Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders. Work effectively with others, contributing to team goals and recognizing the strengths and contributions of others.
• Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs, engages and maintains their attention.
• Creativity and Initiative: Take action and make decisions without being prompted, demonstrating a proactive approach to work and a willingness to take on additional responsibilities. Think outside the box, generating innovative solutions to problems or challenges.
• Critical Thinking and Problem Solving: Analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions based on sound reasoning that will achieve the desired outcome.
• Ethics and Boundaries: Maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing in all situations while maintaining professional boundaries.

Responsibilities

• Work with case managers in interim housing settings to support the integration of Problem-solving in their cases
• Assist with training all FSC staff on Problem-Solving
• Work with the LAHSA Problem-Solving Unit to streamline PSAF requests and intervention updates
• Ensure Problem-Solving Tracking is happening across the FSC
• Working with key partner family systems to integrate Problem-Solving further upstream from the Coordinated Entry System to reduce in-flow
• Process and accept referrals from funders
• Meet with assigned guests a minimum of 1x/week to support with progression towards goals identified by guest in their Housing Service Plan
• In collaboration with supervisor or MSW/LCSW staff, conduct intake and individualized needs assessment for all guests and assist team by collaborating with guests to develop Individualized Service Plans (ISP) that address barriers to obtaining services, housing, and appropriate health care needs
• Attend and participate in trainings and learning collaboratives as assigned.
• Facilitate psychosocial rehabilitation groups for guests as required
• Conduct a full VI-SPDAT (Vulnerability Index- Service Prioritization Decisions Assistance Tool) at admission for all new guests to aid in the Individual Service Plan (ISP) development
• Conduct and complete all new guest intakes and enter information into HMIS in a timely fashion
• Provide ongoing case management support with benefits establishment (GR, SSI, TANF, Veterans pension, etc.), obtaining ID, birth certificate, social security cards, provide employment linkages and assistance, housing referrals and health related assistance as identified on the ISP

Benefits

• generous time off
• health benefits
• wellness benefits
• opportunities for professional growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed