Problem Resolution - 1st Shift

Foot Locker•Sparks, NV

6d•Onsite

About The Position

The Problem Resolution associate handles problem cartons, customer returns, data entry, and non-standard receipts within the warehouse. The role also ensures cartons and inventory are correct and accurate in a timely manner. The position is scheduled for 1st shift, Monday through Thursday, 7:00 a.m. to 5:30 p.m.

Requirements

High school diploma or GED.
Ability to work in a fast-paced environment.
Ability to read, write, perform business-related mathematics, and analyze data as required.
Basic proficiency in speaking and understanding English to comprehend safety instructions, participate in safety drills, and communicate effectively in emergencies.

Nice To Haves

At least 6 months of previous experience in a warehouse facility (strongly preferred).

Responsibilities

Accurately use and operate an RF scanning device, Microsoft Surface/computer/Beumer PC interface, and SCI to identify problems and fix errors.
Recognize and communicate recurring issues to the Lead, Utility, and/or Supervisor, including monitoring for increases in problem cartons.
Put away overages, correct inventory discrepancies, and cycle count Speed Cell locations.
Prioritize tasks to complete goals within set time limits.
Use knowledge of divisions, SKUs, and sizes to complete assigned tasks.
Use knowledge of PO, PPC, and product descriptions to complete assigned tasks.
Follow company and OSHA safety procedures.
Follow daily procedures and protocols provided in job orientations and training.
Perform other duties as assigned.