Problem Resolution Specimen Coordinator
About The Position
This position assists department management and is responsible for conducting audits of all Specimen Processing processes to ensure the department maintains high standards in quality and compliance. Audits that could be performed by the Advanced Problem Resolution Coordinator may include Department and individual compliance audits, error tracking, etc. The position also functions proactively in a problem resolution capacity and works to identify and solve issues in regard to processing and testing laboratory specimens. Collaborates with various departments including, but not limited to Specimen Processing, Referral Testing, and Technical departments to research and resolve issues, expedite specimen testing and result reporting.
Requirements
- Relevant skills
- Training
- Experience
- Education
- Certifications obtained
Responsibilities
- Conducting audits of all Specimen Processing processes to ensure the department maintains high standards in quality and compliance.
- Performing Department and individual compliance audits.
- Tracking errors.
- Functioning proactively in a problem resolution capacity.
- Identifying and solving issues in regard to processing and testing laboratory specimens.
- Collaborating with various departments including, but not limited to Specimen Processing, Referral Testing, and Technical departments to research and resolve issues, expedite specimen testing and result reporting.
Benefits
- Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
- Best-in-class well-being programs
- Annual, no-cost health assessment program Blueprint for Wellness®
- healthyMINDS mental health program
- Vacation and Health/Flex Time
- 6 Holidays plus 1 "MyDay" off
- FinFit financial coaching and services
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
- Employee stock purchase plan
- Life and disability insurance, plus buy-up option
- Flexible Spending Accounts
- Annual incentive plans
- Matching gifts program
- Education assistance through MyQuest for Education
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
