Probation Officer I - Adult Probation

Montgomery County Governmennt•Clarksville, TN

2d•Onsite

About The Position

The purpose of this position is to provide offender support to the Adult Probation department. Responsibilities Department: Adult Probation Pay Grade: 85, Non-Exempt Starting hourly rate: $26.41 Minimum Experience: One (1) to Three (3) years of probation supervision, case management or social services experience required. Minimum Education: Bachelor’s degree from an accredited college or university in social, behavioral, criminal science or related field of study required. Certifications, Licenses: Must have valid driver’s license. A pre-employment criminal background check is required. The purpose of this position is to provide offender support to the Adult Probation department.

Requirements

One (1) to Three (3) years of probation supervision, case management or social services experience required.
Bachelor’s degree from an accredited college or university in social, behavioral, criminal science or related field of study required.
Must have valid driver’s license.
A pre-employment criminal background check is required.
Knowledge of laws and regulations that affect the delivery of services provided by the Department.
Knowledge of goals, principles and practices of human service programs, program administration, and program goals and their intended impacts.
General knowledge of interviewing and supportive counseling techniques.
General knowledge of social casework techniques.
Knowledge of social, economic and health problems of basic human behavior and of available assistance and rehabilitative services and techniques.
Knowledge of human service needs assessment methodologies.
Knowledge of legal requirements including privacy, resident rights, confidentiality, and non-discrimination.
Knowledge of the County and Department’s operating requirements, policies, procedures, and practices; and local, state, and federal regulations related to department programs and operations.
Knowledge of administrative policies and procedures of the County.
Knowledge of pertinent Federal, State, and local laws, codes, and regulations.
Knowledge of current office practices and procedures.
Knowledge of computer software consistent for this position.
Skill in analyzing complex administrative information and issues, defining problems and evaluating alternatives, and recommending methods, procedures, and techniques for resolution of issues.
Skill in organizational and time management to prioritize duties to accomplish a high volume of work product while adapting to constant changes in priority.
Skill in applying judgment and discretion in resolving problems and interpreting policies and regulations.
Ability to perform detailed work accurately and independently in compliance with stringent time limits requiring minimal direction and supervision.
Ability to establish and maintain accurate records of assigned activities and operations.
Ability to interpret and implement local policies and procedures; written instructions, general correspondence; Federal, State, and local regulations.
Ability to perform mathematical calculations required of this position.
Ability to communicate clearly and concisely, both orally and in writing.
Ability to relate to clients in stressful or crisis situations.
Ability to think quickly, maintain self-control, and adapt to stressful situations.
Ability to analyze facts and exercise sound judgment in arriving at conclusions.
Ability to maintain professionalism at all times.
Ability to establish and maintain effective working relationships with those contacted in the course of work.
Ability to maintain confidentiality and discretion regarding business-related files, reports, and conversations, within State and Federal statutes.
Ability to work a flexible work schedule that may require evening, weekends, and holidays and be able to respond after hours as needed.
Work requires preparing and analyzing written or computer data and observing general surroundings and activities.
Use and normal maintenance of office machines, (copier, computer, printer, etc.).
Frequent use of phone handset and repetitive use of hand & fingers to operate office equipment, use computer keyboard & computer mouse and to perform other office tasks.
Requires ability to work effectively with people who exhibit hostile, aggressive or threatening behaviors.
Ability to recognize occupational hazards in work activities and take safety precautions.
Maintain mental capacity which allows the capability of making sound decisions and demonstrating intellectual capabilities.

Responsibilities

Supervises probationers placed under court-ordered supervision by the General Sessions Court.
Conducts face-to-face office visits and phone/mail reporting as determined by the compliance status.
Documents all contacts in Adult Probation database; maintains accurate and complete probation files.
Enforces the orders of the court by ensuring all conditions of probation are met specifically as outlined on the judgement.
Collects fines, costs, fees, restitution, and documents payment in client database and issues receipts.
Reconciles receivables daily, ensuring all payments are accounted for and probationer balances adjusted.
Prepares violation of probation warrants for non-compliance matters; ensures all information is correct pertaining to that probationer.
Provides court coverage for General Sessions Court for new intakes, referrals, Violation of Probation reviews & trials.
Conducts in-court intake for all new referrals and schedules for orientation.
Documents with accuracy what the courts have stated for all defendants (whether it be a docket call, arraignment, review, trial – full documentation is required for all cases).
Consults with the District Attorney’s Office regarding sentencing recommendations for probationers with Violation of Probation and Motion for Sentencing warrants.
Reviews case files before court and prepares to testify from the case file; updates probation officers of the outcome of all court hearings.
Prepares accurate and detailed warrants as required and presents to the judge for swearing and the setting of bond.
Prepares weekly and monthly reports as required.
Provides daily follow up on probation compliance and progress.
Reviews case expiration reports monthly for 60-day range to ensure cases do not reach expiration date without required action.
Performs quality assurance on each case file for proper documentation with probationer’s information and court order (start and end date, special conditions, etc.) within 3 working days of receipt of the new referral.
Administers random drug screens to probationers and non-probationers (outside agencies) according to procedure ensuring chain of custody is maintained at all times.
Secures proof of and verifies all prescription medications.
Monitors medications for both positive drug screens and verification of the presence of prescribed meds.
Address with probationer absence of medications and sources of financial assistance.
Identifies and enrolls probationers who have been court ordered and/or test positive for alcohol and illegal controlled substances in the appropriate class in a timely manner.
Is familiar with community resources and identifies probationers who need referrals beyond Adult Probation Services to other agencies (i.e. Substance Abuse, Mental Health, Homeless Shelters, Food Pantries, Job Fairs, etc.).
Ensures agency meets the criteria of the court-ordered program and needs of probationer.
Obtains documentation to verify probationer has completed ordered program.
Prepares and submits cases for closure by conducting a full case audit to ensure all conditions of probation have been met and the file contains documented proof.
Secures judgments of those cases that have been disposed of by the court.
Ensures all monies received from probationer match payment history and have been documented properly.
Completes Closed Case Checklist properly on each case file with Closed Case Accountability log attached.
Ensures all information documented in Adult Probation Database matches all information posted to closed case checklist.
Submits case file for closure within 5 working days as required.
Submits refunds and restitution case files on the first working day of each month.
Checks daily progress reports from programs for probationers’ class attendance, payment balances and current step through workbook and roster and document in Adult Probation Database.
Submits communication reports to program division for probationers with new arrests, failed drug screens, change in employment schedules, etc.
Develops and maintains professional knowledge and skills to enhance the programs and services provided.
Participated in required training as assigned by Montgomery County Government and/or Adult Probation Services Department.
Other duties as assigned.
This position is responsible for receivables and payables for assigned cases; submits monthly reports.
Represents the Department and County to other County staff and members of the public.
Provides quality customer service to individuals needing directions or assistance.
Demonstrates the organization’s Core Values and adherence to the Ethics policy.