Pro Shop

SWAN LAKE HOLDINGS LLC • Plymouth, IN

5d • Onsite

About The Position

Customer Service & Check-In: Greet members and guests, check them in, and manage tee time reservations using the club's booking software. Retail Operations: Process cash and credit card transactions through the Point of Sale (POS) system, assist customers with merchandise selections, and handle returns. Shop Maintenance: Keep the pro shop neat, dust displays, fold apparel, and help with inventory management and restocking. Communications: Answer incoming phone calls, respond to inquiries about course conditions, and provide information on club policies or upcoming events. Coordination: Work closely with starters, outside golf cart attendants, and the professional staff to ensure smooth daily operations and tournament.

Requirements

• Customer Service & Check-In skills
• Retail Operations experience
• Shop Maintenance skills
• Communication skills
• Coordination skills

Responsibilities

• Greet members and guests, check them in, and manage tee time reservations using the club's booking software.
• Process cash and credit card transactions through the Point of Sale (POS) system, assist customers with merchandise selections, and handle returns.
• Keep the pro shop neat, dust displays, fold apparel, and help with inventory management and restocking.
• Answer incoming phone calls, respond to inquiries about course conditions, and provide information on club policies or upcoming events.
• Work closely with starters, outside golf cart attendants, and the professional staff to ensure smooth daily operations and tournament.

What This Job Offers

• Education Level: No Education Listed