Pro Shop Manager

City of Seguin • Seguin, TX

1d • Onsite

About The Position

A Pro Shop Manager oversees the daily operations of a golf shop. They are responsible for driving retail sales, managing inventory, supervising staff, and ensuring exceptional customer service so that members and guests enjoy a seamless experience. To go along with this, they will be managing point-of-sales systems, collecting sales and training staff.

Requirements

• Maintain professional expertise through related courses and learning opportunities in golf management, accounting, and operations.
• Encourage staff to engage in learning opportunities to maintain professional expertise and provide resources to meet those objectives.
• Fundamental knowledge of the game of golf and its rules.
• Function as a role model for all employees by demonstrating the behavior and work ethic expected of all employees.
• Strong organizational, planning and prioritization skills.
• Initiative-taking with desire to promote and market.
• Service and client-driven attitude.
• Experienced in written and oral business communications.
• Remain up to date on customer relations management.
• Maintain and promote a positive professional image within the community.
• Knowledge of: general knowledge of the game of golf, golf rules, golf facility operations and tournament operations.
• Physical ability to: Frequently required to stand, walk, kneel, crouch, climb, twist, reach, push, pull, and lift, carry, and/or move objects or supplies weighing up to 25 lbs.
• May be required to work indoors and outdoors in varying weather conditions, including hot and cold temperatures and wet conditions, as applicable to the position.
• Ability to: follow written and oral instructions; operate standard computer software i.e. Word, Excel; establish and maintain effective working relationships with other city employees and with the general public; ability to stand and/or walk for extended periods of time; maintain and promote a positive professional image.
• Must have High School Diploma or it's equivalent
• Must have 1-3 years of golf industry experience or a combination of significant experience and formal golf education.
• Must have a strong business aptitude and passion for the golf business.
• Must have strong computer and math skills - Word and Excel
• Must have strong communication and interpersonal skills.
• Must be highly organized, efficient, and meticulous.
• Must be initiative-taking, goal driven and initiative-taker.
• Maintain Texas driver's license (applicable to job responsibilities) and good driving record.

Responsibilities

• Manage, oversee, and direct the golf shop assistants with point-of-sale systems and supervise outside services with the range and carts.
• Schedule and manage golf shop assistants shifts.
• Manage and operate the tee sheets for individuals, groups, and tournaments.
• Maintain regular, open contact with Head Golf Professional, General Manager, and volunteers to ensure teamwork and consistency in teaching programs.
• Possess a personality trait that will make people feel welcome, reflecting favorably on the facility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED