Pro Shop Counter

Westwood Country Club • Austin, TX

2d

About The Position

The Pro Shop Counter employee sells merchandise in the Tennis Pro Shop and helps ensure the shop operates effectively and provides optimal service. This is a nonexempt, hourly, nonsupervisory position that reports to the Proshop Manager. Employees must follow the associate handbook’s workplace appearance guidelines and their department’s uniform requirements. The role requires effective communication, sound judgment, and the ability to work quickly and accurately both independently and as part of a team in a customer-service-oriented tennis center. The workplace is usually moderately noisy and can sometimes be loud. The job description notes that requirements may be reasonably accommodated for individuals with disabilities and that employment is at will.

Requirements

• Ability to document, record, and maintain statistical and log-in records.
• Ability to listen, give, and follow directions, and to speak clearly and concisely when communicating with members and staff.
• Ability to work quickly and accurately, independently and as part of a team.
• Ability to exercise good judgment and discretion, perform detailed tasks, and understand and follow verbal and written instructions.
• Ability to perform the physical demands of the role, including lifting at least 50 pounds.

Nice To Haves

• One year or more of customer-service and/or administrative experience.

Responsibilities

• Advise members and guests about attire, equipment, and related merchandise.
• Arrange and display Pro Shop inventory.
• Assist with Pro Shop merchandising, cleaning by vacuuming and dusting, and restocking.
• Record sales transactions and operate the point-of-sale (POS) system.
• Collect and record court reservations.
• Assist with packing and unpacking inventory and with special orders.
• Check in and register members and guests for play.
• Assist with special promotions and sales.
• Open and close the Tennis Center as scheduled.
• Perform other duties as directed by the Proshop Manager.
• Acknowledge members, guests, and staff who check in or walk past.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed