Pro Shop Assistant

Pine Trace Golf Club•Rochester Hills, MI

3d•Onsite

About The Position

The Pro Shop is the heartbeat of Pine Trace Golf Club's entire course operations. For this reason, we are seeking seeking mature, enthusiastic, customer-focused individuals to join our team as a Pro Shop Assistant. Ideal candidates are self-motivated team players with superior communication skills. Full-time and part-time positions are available.

Requirements

Friendly and Outgoing: Able to interact positively with guests and staff.
Self-Motivated: Proactive in identifying and completing tasks without constant supervision.
A Team Player: Willing to collaborate closely with other Pro Shop and Cart Staff, along with Starters and Rangers.
Detail-Oriented: Able to efficiently handle multiple support tasks in a timely manner.
Availability: Must be available to work a flexible schedule, including morning, afternoon, evening, and some weekend shifts.
Must display good judgment and problem solving skills.

Nice To Haves

Prior experience in golf and customer service is a plus, but not mandatory.
High School Diploma or Equivalent (preferred)

Responsibilities

Greet customers warmly and provide exceptional service.
Manage incoming phone calls, addressing inquiries and directing calls as necessary.
Handle customer check-in procedures for reservations efficiently and accurately.
Maintain and replenish inventory levels in the Pro Shop.
Actively sell pro shop merchandise and assist customers with product selection.
Manage digital cart tracking system to keep track of pace of play.