Pro Sales Associate - Charlotte

Masco • Charlotte, NC

3d • Onsite

About The Position

This role is for a Pro Paint Specialist working in a Home Depot store, focusing on the unique needs of professional painting contractors. The specialist will build relationships with local pros, introduce them to Behr products, and provide an exceptional customer service experience, similar to a paint store. This includes collaborating with contractors to identify the right products, mixing paint, gathering necessary tools, and ensuring a quick and efficient checkout process. The role also involves supporting the Home Depot Pro Desk, introducing yourself to contractors, understanding their business and needs, and following up on their projects. Collaboration with Behr's outside sales representatives and Home Depot staff is essential, maintaining a professional and helpful demeanor. Basic computer skills are required for using customer relationship management software like Salesforce, and bilingual abilities are a plus.

Requirements

• Basic computer skills are necessary to use customer management software.
• An outgoing personality with a positive attitude.
• Self-starter attitude.
• A high school diploma or GED equivalent is required.
• Basic computer skills.

Nice To Haves

• Previous experience or knowledge in paint or sales is not required, but prior computer knowledge is a plus.
• Bilingual abilities are a bonus.

Responsibilities

• Work in a Home Depot store as a sales specialist focusing on professional painting contractors.
• Meet and form relationships with local pros who rely on Behr.
• Collaborate with contractors to get exactly the right products for their needs.
• Mix paint and collect any sundry paint tools they need.
• Ensure contractors are in and out of the store quickly.
• Make professional customers feel like they had a paint store experience.
• Support the Home Depot Pro Desk and introduce yourself to contractors.
• Get to know contractors, their business, and their needs.
• Maintain relationships and follow up regarding their jobs and any future needs.
• Work closely with Behr’s outside sales reps and take care of customers when they come into the store.
• Pull and tint orders for pick up.
• Work closely with the Home Depot staff.
• Enter new leads and contacts into Salesforce.
• Occasionally lift up to 75 lbs.

Benefits

• Competitive pay and bonus opportunities.
• 15 paid days off the first year.
• 401(k) retirement plan with 4% match.
• Competitive health plans for individuals and families.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED