PRN Patient Concierge, Spanish Bilingual
About The Position
Practice Operations Management oversees the business and administrative operations of a medical practice. This person will be assisting with Cancer Registry submissions as well as other back office projects related to EMR tasks clean up, medical record sorting and filing, as well as other duties as assigned. Customer service skills and attention to detail are important to this role's success. This position requires someone who is bilingual in Spanish. The ideal candidate will be available to work 1-8 hours per week, with flexibility on days of the week and hours per day needed. This is an as-needed position, which means there are no guaranteed hours. This is not a remote opportunity.
Requirements
- Bilingual in Spanish
- High School Diploma, GED or equivalent work experience, preferred
- Knowledge of medical terminology, preferred
- Prior experience working in a busy, fast-paced medical office setting highly preferred
Nice To Haves
- 1-3 years of experience, preferred
Responsibilities
- Cancer Registry submission
- Medical record sorting
- Schedule and re-schedule appointments
- Handle incoming and outgoing phone calls
- Verify patient demographics and insurance information, updating patient records as needed
- Work collaboratively with the inter-disciplinary team onsite and over the phone
- Use sound judgement and a professional demeanor when communicating with patients as well as other staff
- Other duties as assigned
Benefits
- Paid time off in compliance with applicable laws
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
