Private Wealth Management Associate

Morgan Stanley•New York, NY

About The Position

Wealth Management Associates provide exceptional service to clients and support Financial Advisors, Private Wealth Advisors, and their teams. As senior members of the service team, they build trusted relationships through regular client interactions and focus on delivering an exceptional client experience. The role supports client service, digital marketing, portfolio holdings and proposal tools, and financial planning. The Associate provides client-service coverage, helps strengthen client relationships, prepares for client meetings and tracks follow-ups, and ensures service tasks are completed promptly. They may provide backup for traditional Client Service Associate duties, including money movement transactions, answering general non-investment account questions, educating or enrolling clients in digital tools, and entering unsolicited or solicited orders in a clerical capacity. The role also supports business development by helping execute business plans and digital and in-person marketing strategies, preparing client reports and financial plans using firm-approved systems, conducting research, and participating in client or prospective-client meetings as the service representative. The Associate participates in firm initiatives, training, special projects, and other duties assigned by local management. This position reports to the Business Service Officer.

Requirements

  • At least 5 years of work experience in a field relevant to the position.
  • Active Series 7 (GS) and Series 66 (AG/RA), or Series 63 (AG) and Series 65 (RA).
  • Strong leadership skills.
  • Knowledge of financial services products, including equities, bonds, options, mutual funds, annuities, insurance, and managed accounts.
  • Technical proficiency and ability to learn new and updated platforms quickly.
  • Attention to detail, superior organizational skills, and ability to prioritize.
  • Expert knowledge of basic personal computers, Microsoft Office—particularly Excel—and internet applications.
  • Exceptional writing, interpersonal, and client service skills.
  • Strong time-management skills.
  • Ability to collaborate with others as a team player.
  • Ability to work in a fast-paced, evolving environment.
  • Adaptability and ability to multitask.
  • Goal-oriented, self-motivated, and results-driven.

Nice To Haves

  • Four-year college degree or professional certification.
  • Additional product licenses may be required.

Responsibilities

  • Cultivate relationships with internal and external business partners and colleagues.
  • Support Financial Advisors, Private Wealth Advisors, and their teams in enhancing new and existing client relationships and delivering an exceptional client experience.
  • Help deliver the team's client service model, including preparing for regular meetings and tracking follow-ups.
  • Ensure client service functions are completed in a timely manner and assign work to team members daily when needed.
  • Provide backup coverage for Client Service Associate responsibilities when requested, including money movement transactions, answering general non-investment account questions, educating or enrolling clients in digital tools, and clerically entering unsolicited or solicited orders.
  • Stay current on policies, procedures, and platforms, and share reminders and best practices with service team members.
  • Help the team organize and execute its business plan, partnering with stakeholders such as Practice Strategy Consultants and Branch Management.
  • Execute administrative elements of digital and in-person marketing strategies, including conferences, seminars, webinars, websites, social media, and regular email communications.
  • Prepare and review client reports or financial plans for existing or prospective clients using firm-approved systems, when requested.
  • Assist with research using firm-approved systems, when requested.
  • Participate in existing-client and prospective-client meetings as the service representative, when requested.
  • Participate in firm initiatives, training or education programs, special projects, and other duties directed by local management.

Benefits

  • Comprehensive employee benefits and perks.
  • Benefits and support for employees and their families throughout their work-life journey.
  • Potential commission earnings, incentive compensation, discretionary bonuses, and other short- and long-term incentive packages, depending on the position.
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