Private Wealth Management Associate

Morgan Stanley•New York, NY
•$90,000 - $125,000

About The Position

Wealth Management Associates provide exceptional service to clients and support Financial Advisors (FAs), Private Wealth Advisors (PWAs), and their teams. As senior members of the service team, they build trusted relationships through regular client interactions and deliver an exceptional client experience with a client-first mindset. The role supports advisors and teams in areas such as digital marketing, portfolio holdings and proposal tools, and financial planning. The associate provides day-to-day client service coverage, helps enhance client relationships, supports execution of client service models, and ensures service functions are completed on time. The role may also provide backup for traditional Client Service Associate responsibilities, including money movement transactions, responding to general non-investment account questions, supporting client use of digital tools, and entering orders in a clerical capacity. The associate also supports business development by helping execute business plans and marketing strategies, preparing client reports and financial plans using firm-approved systems, conducting research, and participating in client and prospective-client meetings. The role reports to a Business Service Officer.

Requirements

  • At least 5 years of work experience in a field relevant to the position.
  • Active Series 7 (GS) license and Series 66 (AG/RA), or Series 63 (AG) and Series 65 (RA) licenses.
  • Additional product licenses may be required.
  • Strong leadership skills.
  • Knowledge of financial services products, including equities, bonds, options, mutual funds, annuities, insurance, and managed accounts.
  • Technical proficiency and ability to learn new and updated platforms quickly.
  • Attention to detail, superior organizational skills, and ability to prioritize.
  • Expert knowledge of personal computers, MS Office (particularly MS Excel), and internet applications.
  • Exceptional writing, interpersonal, and client service skills.
  • Strong time management skills.
  • Ability to collaborate as a team player.
  • Ability to work in a fast-paced, evolving environment; adapt; and multitask.
  • Goal-oriented, self-motivated, and results-driven.

Nice To Haves

  • Four-year college degree or professional certification preferred.

Responsibilities

  • Cultivate relationships with internal and external business partners and colleagues.
  • Support advisors and teams in enhancing new and existing client relationships and delivering an exceptional client experience.
  • Help deliver the client service model, including preparing for regular meetings and tracking follow-ups.
  • Ensure client service functions are completed in a timely manner and assign work to team members daily as needed.
  • Provide backup coverage for Client Service Associate responsibilities when requested, including money movement transactions, responding to general non-investment account questions, helping clients use digital tools, and entering unsolicited or solicited orders in a clerical capacity.
  • Stay current on policies, procedures, and platforms, and share reminders and best practices with other service team members.
  • Help advisors and teams organize and execute business plans, partnering with stakeholders such as Practice Strategy Consultants and Branch Management.
  • Execute administrative elements of digital and in-person marketing strategies, including conferences, seminars, webinars, websites, social media, and regular email connectivity.
  • Prepare and review client reports or financial plans for existing or prospective clients using firm-approved systems when requested.
  • Assist with research using firm-approved systems when requested.
  • Participate in existing-client and prospective-client meetings when requested, representing the service perspective.
  • Participate in firm initiatives, training or education programs, special projects, and other duties assigned by local management.

Benefits

  • Morgan Stanley-sponsored benefit programs and employee benefits and perks, described as attractive and comprehensive.
  • Potential commission earnings, incentive compensation, discretionary bonuses, and other short- and long-term incentive packages, depending on the position.
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