Private School Placement Coordinator

Stride, Inc.US - VA - Remote, VA
Remote

About The Position

The Placement Coordinator (PC) is responsible for contacting students and their families to conduct placement conferences, graduation plan reviews, transcript evaluations, and collecting documentation required to finalize course placement activities as needed. This is a home-based position and may be performed remotely from Washington, D.C., and from any state.

Requirements

  • Bachelor’s degree in education or related field of study
  • Six (6) months of customer service experience OR Equivalent combination of education and experience
  • Available to work weekends and evenings as needed
  • Prioritize tasks and complete them within a given time frame
  • Effective verbal and written communications skills
  • Work independently with minimal guidance
  • Office 365 and web proficiency.
  • Ability to clear required background check

Nice To Haves

  • Prior experience as a Placement Counselor
  • Academic Counselor certification

Responsibilities

  • Assist families with understanding the documents needed to complete placement and provide guidance on how to obtain these documents
  • Become familiar with specific state and school graduation requirements for all schools assigned and organize and assimilate updates as they occur
  • Become familiar with international education systems and foreign academic documents to properly translate international transcripts and/or report cards for students transferring into a US based school
  • Complete domestic and international transcript and/or report card evaluations and select appropriate courses based upon this review in accordance with state and school graduation requirements as needed
  • Appropriately document phone conversations and email communications with students and families within Stride tools and databases
  • Prioritize assigned caseloads and complete placements within a given time frame
  • Analyze information, identify potential problem areas, and contact the Lead Placement Coordinator to assist with resolving issues
  • Follow proper school procedures and maintain accuracy while working across multiple schools simultaneously
  • Assist team members as needed
  • Participate in team meetings and required trainings
  • Other duties as assigned

Benefits

  • health benefits
  • retirement contributions
  • paid time off
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