Patient Placement Coordinator

Beth Israel Lahey Health

2d • $22 - $33 • Onsite

About The Position

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Patient Placement Coordinator works in collaboration with patients, families and staff from all sources of patient admissions. Reporting to the Director of Throughput Management, this person uses web-based tools to facilitate capacity throughput and communication among colleagues in patient placement and other nursing units. Maintains an in-depth knowledge of the state mandated rules and regulations governing the preparation of death certificates. Prioritizes the daily operation of the Admitting department in order to provide optimal, timely service to our customers. Attention to detail, and multi-tasking is essential in order to consistently monitor multiple computer systems and to appropriately place patients. Runs daily reports for planning of various job functions. Reconciles multiple systems to confirm accurate patient placement.

Requirements

• High School diploma or GED required.
• 0-1 years related work experience required.
• The ability to multi-task in a fast-paced environment.
• Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Nice To Haves

• Associate's degree preferred.
• Working knowledge of Medical Terminology preferred.
• Prior experience in a hospital or health care environment strongly preferred.

Responsibilities

• Collaborates with Admission Facilitators to assign patient beds based on clinical necessity and other multiple factors.
• Enters, updates, and maintains data into electronic registration system using the following computer systems: CCC, Performance Manager, Bed Tracking, and Referral Management. Constant monitoring of additional systems.
• Accurate data entry of death certificates using the state's electronic death registry system. Following Massachusetts state laws regarding criteria when to report a death to the Medical Examiner. Report all deaths to NEOB, and to Pathologists as needed for Autopsies.
• Monitors Capacity Dashboard to ensure census numbers are correct. Runs and collates various reports and other documents based on that information along with clinical and statistical information from the CCC system and assembles them for distribution to appropriate units/personnel.
• Answers multi-telephone lines in a polite and courteous manner, in dealing with all customers and external callers looking for patient information, while maintaining patient confidentiality.
• Interacts with multi-disciplinarians including nurses, physicians, directors, Medical Examiner, Funeral directors, and Unit coordinators (essential)

Benefits

• The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.
• Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED