Private Residences Receptionist (Winter Seasonal)
About The Position
At Four Seasons Resort and Residences Whistler, the Front Desk team plays a vital role in creating thoughtful, memorable guest experiences. As a Full Time Private Resident Receptionist, you will welcome private residence guests to the property, provide exceptional guest experiences at check-in, during the guest’s stay, and on departure. The role is suited to someone who thrives in a fast-paced setting, has a high level of detail, and has dedication to serving our guests. You will be part of a team that balances high service volume with a strong commitment to thoughtful guest experiences. The successful candidate will start in September or October 2026.
Requirements
- Minimum 1 year experience working within a luxury hotel or similar environment is considered an asset.
- Essential ability to quickly and positively establish rapport.
- Cross cultural sensitive and customer service orientation.
- Previous experience with Opera PMS is an asset.
- Proficiency in the English language, both written and orally.
- Valid work authorization for Canada
Responsibilities
- Support every stage of the resident journey, from coordinating initial reservations in alignment with rental agreements to welcoming owners back to the property
- Anticipate and fulfill resident requests throughout each stay
- Arrange transportation, day trips, and dining experiences
- Deliver a consistently timely and exceptional level of service
- Resolves guest complaints, and find opportunities to recognize and personalize the service experience for all guests
Benefits
- Affordable staff accommodation located in scenic Whistler
- Seasonal ski pass or winter leisure allowance
- Complimentary meal provided every shift in our staff cafeteria
- Paid time off; vacation days and additional floating holidays per year
- Medical, Dental and Sick leave coverage
- Excellent training and development programs and employee recognition events
- Exclusive discount and travel programs with Four Seasons worldwide
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
