Private Pay Intake Specialist

Damascus Home Care•Holden, ME

About The Position

Damascus Home Care LLC is seeking a motivated, outgoing, and results-driven Private Pay Intake Specialist to work as an outside sales representative. The position helps individuals and families navigate private-pay services while expanding the organization’s client base throughout Maine. It involves extensive travel across the state and building relationships with clients, families, referral sources, and community partners. The specialist conducts intake and enrollment, generates and follows up on leads, educates prospective clients about services and payment options, maintains intake records, and works with internal teams to support a smooth transition from inquiry to admission. The role includes sales, marketing, and intake goals. Damascus Home Care LLC provides home care services throughout Maine and emphasizes community partnerships and compassionate, client-centered care.

Requirements

  • Previous experience in sales and marketing is required.
  • Strong interpersonal, communication, networking, and relationship-building skills.
  • Proven ability to generate leads and convert prospects into clients.
  • Self-motivated and comfortable working independently.
  • Excellent organizational and follow-up skills.
  • Professional demeanor and strong customer-service mindset.
  • Valid driver's license and reliable personal transportation are required.
  • Ability and willingness to travel extensively throughout the entire state of Maine.
  • Ability to work independently while also collaborating effectively with a team.

Nice To Haves

  • Experience in healthcare, home care, senior care, behavioral health, social services, or a related industry is preferred.

Responsibilities

  • Conduct private-pay intake and enrollment with prospective clients and families.
  • Develop and maintain relationships with referral sources, community organizations, healthcare professionals, and other potential partners.
  • Generate new private-pay leads through networking, outreach, marketing, and community engagement.
  • Follow up with prospective clients and referral sources to convert inquiries, leads, and referrals into new clients.
  • Represent the organization professionally at community events, meetings, and networking opportunities.
  • Educate prospective clients and families about available services, benefits, and payment options.
  • Maintain accurate intake records and follow established admission procedures.
  • Meet established sales, marketing, and intake goals.
  • Travel throughout Maine to meet with clients, families, referral partners, and community organizations.
  • Collaborate with internal teams to ensure a smooth transition from inquiry to admission.
  • Provide exceptional customer service throughout the intake process.

Benefits

  • Base pay plus competitive commission-based earning potential
  • 401(k)
  • Health insurance
  • Paid Time Off (PTO)
  • Mileage reimbursement and client expense allowance
  • Opportunity for professional growth and advancement
  • A rewarding opportunity to make a meaningful difference for individuals and families throughout Maine
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