INTAKE SPECIALIST

Integrated Home Care Services, Inc.•Miramar, FL

About The Position

The Intake Specialist processes incoming referrals from hospitals, skilled nursing facilities, primary care providers (PCPs), and specialists. The role verifies insurance eligibility for services, including nursing, medication, and equipment needed by patients in the home setting.

Requirements

  • Effective verbal and written communication skills.
  • One year of customer service experience.
  • Ability to use various computer programs and applications, such as EMR/EHR systems.
  • Ability to self-motivate and work independently.
  • Ability to multitask, set priorities, and manage time effectively.

Nice To Haves

  • Bilingual Spanish skills are a plus.
  • Certification is a plus.

Responsibilities

  • Process incoming referrals from hospitals, skilled nursing facilities, primary care providers, and specialists.
  • Verify insurance eligibility for services, including nursing, medication, and equipment needed by patients in the home setting.

Benefits

  • Medical, vision, and dental insurance.
  • Short- and long-term insurance.
  • Six or more days of holiday pay.
  • Twelve or more days of paid time off.
  • Employer-paid life insurance.
  • 401(k) with employer contribution.
  • Wellness program with reward incentives.
  • Employee recognition and reward programs.
  • Comprehensive paid training program.
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