Private Pay Billing Specialist

Phoenix Home Care and Hospice • Springfield, MO

10h • Onsite

About The Position

Phoenix Home Care and Hospice is hiring a Private Pay Billing Specialist to support our Financial Services team. This role is ideal for someone who is organized, detail focused, and confident handling billing, collections, and communication with both internal teams and clients. If you enjoy working with numbers, solving problems, and keeping things accurate and on track, this is a great opportunity to grow in a stable, team driven environment.

Requirements

• At least 1 year of office or administrative experience
• Basic knowledge of Microsoft Office including Word, Excel, and Outlook
• Strong communication skills both written and verbal
• Professional phone presence and customer service skills
• Attention to detail and ability to stay organized
• Ability to multitask and problem solve in a fast-paced environment
• Ability to work independently and as part of a team
• Positive, professional attitude

Nice To Haves

• Billing or collections experience preferred, but we will train the right person

Responsibilities

• Represent the Financial Services team professionally on the phone and in person
• Generate and post revenue on a weekly basis
• Submit claims and follow up on denials
• Handle collections and maintain accurate account records
• Communicate with operations and internal teams to resolve issues
• Maintain organized, timely, and accurate documentation
• Support additional billing and administrative tasks as needed

Benefits

• Eligibility after 60 days
• Multiple Major Medical plans including dental and vision
• Spousal and family coverage options
• 401k with company match
• Paid Time Off starting at hire
• Employee recognition programs
• Supportive, team-oriented culture

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed