PE Captain - Alcove Summit

MadTree Brewing Company•Blue Ash, OH

13h•$21 - $23•Onsite

About The Position

As the Private Events Captain, you will orchestrate and manage all day-of logistics for executing successful private events ranging from corporate meetings to weddings to social gatherings, serving as the main point of contact to ensure client expectations are exceeded through meticulous planning, setup/breakdown, and seamless day-of coordination with clients, vendors, and team members. You will also be an avid MadTree ambassador who lives our behaviors of Connect, Grow, and Give a Fck.

Requirements

Must be at least 21 years of age or older.
1-2 years of prior event experience required.
Ability to work varied hours/days as business dictates, including evenings, weekends, holidays, and extended hours on a regular basis.
Reliable transportation, attendance, and punctuality for every scheduled shift.
Guest Service Focused: Makes client and guest needs the top priority, ensuring everyone has a positive experience
Attention to Detail: Takes pride in delivering high-quality work by carefully managing all aspects, big and small
Time Manager: Plans and organizes tasks effectively to make the best use of available time
Decision Maker: Evaluates situations quickly and makes sound choices in fast-paced, high-pressure moments
Team Player: Collaborates effectively with others through clear communication and mutual support
Effective Communicator: Shares important information clearly and promptly with all relevant parties
Works Well Under Pressure: Maintains focus and performance during busy, demanding events
Independent: Completes tasks successfully with minimal guidance or supervision
Multi-Tasker: Handles several responsibilities at once while maintaining quality work
Project Manager: Uses office and event management software effectively to track and execute tasks
Commitment to Safety: Creates and maintains safe working conditions, addressing concerns promptly

Nice To Haves

Bachelor's degree in Hospitality, Event Management, Tourism, or Business or equivalent experience preferred.
Experience with event management software (TripleSeat, Prismm, Adobe InDesign) preferred.

Responsibilities

Day-of event execution and management of private events ranging in scale from weddings to rehearsal dinners to multi-day corporate training meetings, acting as the primary point of contact for the client, ensuring flawless event execution.
Maintain communication with all event contacts, including the kitchen team, event bar staff, and outside vendors throughout the event and act as a resource in the event of any needs, questions, or emergencies.
Responsible for event space setup and breakdown including, but not limited to: tables, chairs, kegerator, linens, photo booth, games, and other miscellaneous rental items.
Review Banquet Event Orders (BEO’s) at the beginning of each shift to ensure room is set up correctly, A/V is set up, rental fees are added to POS, signage is in place, and event staff is made aware of all event details and timelines.
Meet with the Private Events Coordinators regularly to discuss upcoming events and the BEO’s in order to develop a full understanding of individual event expectations.
Communicate any areas of need, problems, and concerns from event contact(s), guests, kitchen team members, or event bar staff to the General Manager, Private Events Coordinator, and Private Event Sales Manager.
Spend time volunteering (paid) for MadTree Impact initiatives with excitement, encouraging your teammates to do the same.
Other job related duties as assigned.