Private Events Associate, Seasonal

DENVER BOTANIC GARDENS INC•Denver, CO

10d•Onsite

About The Position

Denver Botanic Gardens is seeking a seasonal Private Events Associate for its Events Department at York Street. The position supports both private and public events and serves as an on-site contact for assigned events, including weddings, receptions, corporate events, and Blossoms of Light. The role involves event setup, installation, breakdown, and strike; opening private events; coordinating deliveries; helping clients and vendors follow Gardens rules; and providing positive guest experiences. The work is on-site and may take place indoors or outdoors, in varied weather conditions and non-air-conditioned spaces. The schedule includes weekends, evenings, and some holidays, with overtime as necessary. The position requires a high school diploma or GED, or equivalent education and experience, a valid driver’s license, and strong customer service and communication skills. At least one year of special event, catering, hotel, or restaurant experience is preferred.

Requirements

High school diploma or GED, or a combination of education and equivalent experience.
Valid driver’s license.
Excellent customer service, interpersonal, and communication skills when dealing with the public.
Ability to read and interpret safety rules, operating instructions, floorplans, and written, oral, diagram, or schedule-based instructions.
Ability to write routine reports and correspondence and speak effectively before groups of customers or employees.
Ability to solve practical problems, troubleshoot, multitask, and respond to situations with limited standardization.
Ability to maintain stability under pressure and handle stressful situations.
Ability to be flexible and modify plans during the day when necessary.
Ability to work a flexible schedule, including evenings, weekends, and/or holidays.
Knowledge of Microsoft Suite products, specifically Word, Excel, Outlook, and Teams.
Ability to work overtime as necessary.
Commitment to working safely and respectfully with colleagues and the public.

Nice To Haves

At least one year of experience in special events, catering, hotels, or restaurants is preferred.

Responsibilities

Serve as the on-site representative for the private events team and, when opening private events, as the on-site lead.
Work with the Events Department to provide positive experiences for guests.
Follow radio communication procedures and policies.
Maintain a positive, proactive, solution-oriented demeanor when serving clients, members, colleagues, event professionals, and visitors.
Perform assigned event setup, installation, breakdown, and strike, including work with lighting and sound equipment, signage, and event supplies.
Check post-event venue spaces for trash and potential damage deposit deductions.
Notify senior management of unusual circumstances and safety issues or concerns.
Ensure private events are set according to client agreements and incorporate last-minute adjustments to the client’s satisfaction.
Ensure clients, caterers, and event vendors follow Denver Botanic Gardens rules, and report property damage to the Private Events Team after events.
Assist with clearing phone lines and completing minor administrative duties.
Check and coordinate deliveries to ensure they are sent to the correct locations, including flowers, liquor, dance floors, tables, and chairs.
Maintain positive working relationships with managers, coworkers, clients, and others.
Assist the audio-visual team with limited setup, breakdown, and general support as needed.
Follow Events Department and Denver Botanic Gardens policies and procedures.
Provide assistance to public events as needed.
Represent the Gardens positively, work respectfully and cooperatively with employees and the public, and work safely.