Private Dining Sales & Catering Manager - Hotel Fraye

Concord Hospitality Enterprises•Nashville, TN

3d•Onsite

About The Position

The position is responsible for developing marketing and sales strategies, generating incremental sales for the assigned restaurants through direct and indirect sales efforts, including planning components of group dining. The Private Events and Sales Manager is responsible for partnering with the management and culinary teams to ensure each event is executed according to Concord Hospitality standards.

Requirements

Reports to the Regional Director of Sales & Marketing and General Manager.
Ability to proactively plan and execute an effective social media plan with digital marketing partners.
Maintains industry knowledge including principles and practices within events and catering.
Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy with a keen focus on detail.
Learn and use digital sales systems and conceptual sales processes (i.e. Delphi, CI/TY, PMS, sales call process, etc.) and understand the hotel’s sales strategies (i.e. Marketing Plan, rates, budgeted goals, etc.). Implement these tools and resources in order to accomplish individual and team goals and efficiently complete job duties.
Prepared for and participate in all necessary internal meetings, conference calls, reporting, planning, training, and other communications required for this position.
Endeavor to work in a unified and collaborative way -- one that fosters team work -- and embody an entrepreneurial spirit that enables one to make the best possible decisions for hotel and achieve the team’s overall goals.
Own your career development and be an advocate for training and job opportunities that will allow you to continue to hone and develop your talents, skills, creativity, and personal and professional growth.
Carry out any reasonable requests made by Management and seek to comply with company’s policies and procedures.

Nice To Haves

Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Responsibilities

Focuses on private dining reservations, restaurant buyouts and partner events.
Generates event sales by scouting new business and maintaining relationships with existing clients.
Serves as the point of contact for clients to plan events, develop contracts, and detail events to assist the restaurant teams to execute events.
Works with all event vendors including florists, rental company, and security.
Partners with the Concord Hospitality operations teams (Culinary, back of the house, servers) on event preparation.
Meets with clients for all site inspections and walk-throughs to solidify event business and finalize event details.
Manages all catering events from start to finish; books, plans event details for turnover to operations team.
Creates proposals, contracts, and event orders, as well as packages tailored to each client’s requests.
Recaps events and provides operation, sales, and production suggestions to the team.
Maintains fiscal responsibility in terms of rentals and supplies.
Manages day-to-day group requests and works closely with the team to ensure proper execution of event and catering orders.
Ability to proactively plan and execute an effective social media plan with digital marketing partners.
Maintains industry knowledge including principles and practices within events and catering.
Respond in a quick, timely, and professional manner to all internal partners and external customers and deliver clear and concise communiqué that is representative of Concord Hospitality via all avenues of communication.
Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy with a keen focus on detail.
Satisfactorily maintain existing assigned accounts/segments, and work diligently to develop new business for restaurants.
Effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details: Track, detail, and communicate the particulars of each assigned event -- including but not limited to -- special concessions, group history and other reports, cut-off and other key dates, contract clauses, event orders and BEO’s, billing details, and other integral aspects of groups events.
Work with hotel leadership and operations team to plan, promote and execute all private events hosted on behalf of the hotel, including influencer receptions, ticketed events, and promotional reservations.
Be willing and able to attend customer functions as needed.
Work with internal and external partners to accurately forecast F & B revenues.
Gain knowledge of hotel’s food and beverage products, pricing and presentation and any other details related to event success.
Consistently attain sales activity goals and individual revenue goals including -- but not limited to -- proactive and reactive calls, tours and appointments required for this position, as outlined by Concord, your RVPSM, and your supervisor.
Learn and use digital sales systems and conceptual sales processes (i.e. Delphi, CI/TY, PMS, sales call process, etc.) and understand the hotel’s sales strategies (i.e. Marketing Plan, rates, budgeted goals, etc.). Implement these tools and resources in order to accomplish individual and team goals and efficiently complete job duties.
Prepared for and participate in all necessary internal meetings, conference calls, reporting, planning, training, and other communications required for this position.
Endeavor to work in a unified and collaborative way -- one that fosters team work -- and embody an entrepreneurial spirit that enables one to make the best possible decisions for hotel and achieve the team’s overall goals.
Own your career development and be an advocate for training and job opportunities that will allow you to continue to hone and develop your talents, skills, creativity, and personal and professional growth.
Carry out any reasonable requests made by Management and seek to comply with company’s policies and procedures.