Private Credit Strategic Clients & Projects Lead

Alter Domus

1d • Hybrid

About The Position

The Private Credit Strategic Clients & Projects Lead will serve as the primary product and technology expert for large, strategic global clients and high-value prospect engagements across Private Credit. Reporting to the Head of Product – Private Credit, this role is essential to winning, onboarding, and retaining the organization's most important clients by translating complex business requirements into feasible, scalable product solutions. The ideal candidate will partner closely with Sales, Relationship Management, and Client Experience teams throughout the client lifecycle—from discovery sessions and demos to solution design and implementation. This position requires the ability to balance bespoke client needs with platform scalability, ensuring that customizations align with strategic product direction while accelerating time-to-value. The role demands deep alternative investment domain expertise, strong stakeholder management skills, and the strategic judgment to determine optimal delivery approaches (partner/build/buy) for new capabilities that drive both client satisfaction and business growth.

Requirements

• 7+ years of product management or client delivery experience, preferably in financial services technology, with a proven track record of managing complex client engagements and delivering successful outcomes
• Deep fluency in Private Credit including comprehensive understanding of fund structures, investment workflows, reporting requirements, and institutional client servicing models
• Demonstrated experience developing or delivering B2B client-facing SaaS solutions, with strong understanding of enterprise software implementation, configuration, and client onboarding best practices
• Proven expertise facilitating requirements gathering workshops with institutional clients and internal stakeholders, translating business needs into actionable product specifications and user stories
• Strong understanding of technical concepts, system architecture, and AI capabilities, enabling effective collaboration with engineering teams and credible conversations about technical feasibility and innovation opportunities
• Executive presence and communication skills, with extensive experience presenting to and guiding strategic conversations with senior financial services professionals, including C-suite executives, client partners, and high-value prospects
• Hands-on experience with SAFe (Scaled Agile Framework) and disciplined agile delivery approaches, with the ability to manage multiple concurrent initiatives while maintaining quality and predictability
• Exceptional influence and relationship-building skills, with demonstrated ability to navigate complex stakeholder landscapes, build trust with both internal teams and external clients, and drive alignment across competing priorities in matrixed environments

Nice To Haves

• Driving Change and Engagement: As a senior leader, you will be responsible for driving change when necessary, delivering communications and directions to the team, and supporting the development and engagement of employees at all levels.
• Culture of Compliance and Accountability: You will drive a culture of compliance and risk control to mitigate financial, operational, and reputational risks, while maintaining a relentless focus on cost and budget discipline.
• Brand and Culture Promotion: As a director of Alter Domus, you will promote and build the Alter Domus brand and culture both internally and externally, acting as a role model to our people, clients, and customers.
• Social and Environmental Responsibility: You will be accountable for ensuring that your team maintains the highest social and environmental responsibility and standards.
• Transformational Leadership: Demonstrate high energy and passion for transforming the business, with a commitment to avoiding complacency and striving for success.
• Intellectual Curiosity and Global Mindset: Exhibit intellectual curiosity and a global mindset, enabling effective partnerships across regions and a willingness to challenge the status quo as a change agent.
• Interpersonal Skills and Influence: Possess strong interpersonal skills, with the ability to influence and build trust quickly, navigate complexity and ambiguity, and negotiate with tenacity and focus.
• Resilience and Prioritization: Show resilience and composure under pressure, adept at managing competing demands and prioritizing effectively while navigating challenges with confidence.
• Leadership and Team Development: Ability to lead, motivate, and delegate effectively, fostering a high-performance culture with clear accountabilities and driving cross-functional collaboration. Actively manage performance and develop a pipeline of talent, empowering the team at all levels to deliver on objectives.
• Integrity and ESG Commitment: Demonstrate a strong commitment to high integrity, ethics, and the application of Environmental, Social, and Governance (ESG) practices.
• Commercial Client Engagement: Serve as a role model for commercial client engagement at the C-level, demonstrating decisiveness and persuasiveness to achieve results.

Responsibilities

• Serve as the primary product and technology expert for large, strategic global Private Credit clients and prospect engagements, including discovery sessions, product demonstrations, and solution design
• Partner closely with Sales and Relationship Management teams to understand client needs, articulate product capabilities with credibility, and ensure proposed solutions are technically feasible, scalable, and aligned with the strategic product roadmap
• Lead structured discovery engagements with institutional clients to translate business and operational requirements into clear product inputs, user stories, use cases, and prioritization recommendations in collaboration with the Client Experience lead
• Balance client-specific requests with platform strategy, applying strategic judgment to determine when configuration or roadmap acceleration is appropriate versus when standard capabilities should be leveraged to maintain scalability
• Generate and maintain client-specific roadmap views for large, strategic clients, providing tailored presentations of product strategy and delivery timelines that reinforce partnership and transparency
• Own and optimize the onboarding approach for large migration clients, designing processes and leveraging technology to increase efficiency, reduce time-to-value, and accelerate sales-to-revenue conversion
• Ensure client commitments and deliverables are clearly defined, tracked, and communicated, coordinating across product, engineering, and delivery teams to proactively manage expectations and ensure successful execution
• Design accelerated solution delivery approaches in partnership with business units, delivery teams, and technology teams, identifying the optimal path (partner/build/buy) to bring new offerings to market quickly and efficiently
• Validate and explore new product offering potential with Private Credit business units, ensuring strategic alignment and where applicable, integrating validated opportunities into the broader product roadmap and investment priorities
• Provide deep alternative investment domain expertise across fund structures, asset-level data, financial reporting, and servicing workflows to build credibility and trust with sophisticated institutional clients and internal stakeholders

Benefits

• Support for professional accreditations such as ACCA and study leave
• Flexible arrangements, generous holidays, plus an additional day off for your birthday!
• Continuous mentoring along your career progression
• Active sports, events and social committees across our offices
• 24/7 support available from our Employee Assistance Program
• The opportunity to invest in our growth and success through our Employee Share Plan
• Plus additional local benefits depending on your location

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed