Private Banking Associate

First Dakota National Bank•Sioux Falls, SD

About The Position

First Dakota National Bank is hiring a full-time Private Banking Associate to join its Loft Advisors team in Sioux Falls. The role prepares and executes loan-package funding and documentation in accordance with established guidelines and policies. It also supports and cross-sells Cash Management and Digital Banking products and services for business and retail customers. The position works closely with Private Bank Relationship Managers, customers, and back-office personnel to support lending and customer relationships, while contributing to departmental growth objectives. The stated hours are 8 a.m. to 5 p.m., Monday through Friday.

Requirements

Bachelor's degree from a four-year college or university, two years of experience in a commercial lending environment, or an equivalent combination of education and experience.
Positive attitude and good work ethic.
Ability to process a variety of tasks accurately and efficiently.
Ability to maintain strict confidentiality and attention to detail, and to comply with Bank policies and procedures.
Ability to communicate effectively with clients, coworkers, and departments to resolve a variety of needs.
Strong organizational skills and ability to work well in a team environment.
Punctuality.
Ability to perform the essential duties satisfactorily, with reasonable accommodation where applicable.
Demonstrate adaptability, dependable attendance, customer service, dependability, attention to detail, initiative, sound judgment, motivation, clear communication, organizational support, planning and organization, problem-solving, professionalism, quality, safety and security awareness, teamwork, and technical skills.
Understand basic computer software programs and demonstrate an effort to continuously build knowledge and skills.

Responsibilities

Support Private Bank Relationship Managers with the origination, documentation, and ongoing management of commercial and consumer loans, including booking new loans and renewals.
Continuously manage credit-facility documentation items.
Provide ongoing relationship servicing to current Private Bank customers to maintain goodwill and identify additional business.
Coordinate with and assist back-office personnel in resolving credit problems, delinquent-payment issues, and related items.
Process loan advances, payment postings, maintenance requests, and loan-monitoring requirements efficiently.
Establish and support Cash Management and Business Digital Banking customers.
Assist staff with sales efforts to educate and inform customers about Cash Management and Digital Banking products and services.
Follow Deposit, Cash Management, and Digital Banking guidelines to reduce risk and ensure compliance with established policies, procedures, and regulations.
Recommend changes and enhancements to products and services.
Generate and screen leads to attain new business relationships and product sales.
Call on and visit target customers to promote and sell products and services.
Promote and cross-sell products and services to meet customer needs, including checking, credit card, and Digital Banking products.
Assist with special projects as needed.
Actively use and understand technology and devices related to Digital Banking services.
Provide support for escalated customer issues.
Assist with reviewing, monitoring, and mitigating risks to minimize losses.
Assist with customer education and marketing of Cash Management and Digital Banking products and services to increase usage and adoption rates.