Print Shop Manager

ABC Imaging•Herndon, VA

9d•Onsite

About The Position

We are seeking a proactive and experienced Print Shop Manager to join an on-site production team. The role provides operational and administrative support across print production operations, with a focus on large-format and grand-format production. The manager helps ensure efficient workflows, high-quality output, excellent client service, and completion of projects on time and within budget. Large-format printing experience is required.

Requirements

High school diploma or equivalent required; technical training preferred.
3–5+ years of experience in print production, large-format printing, or print shop operations required.
Strong experience with grand-format and large-format printing workflows.
Demonstrated leadership ability and experience supervising production teams.
Strong customer service and client communication skills, including phone, email, and in-person communication.
Ability to clearly communicate production processes, job requirements, and technical instructions.
Strong understanding of print equipment, materials, and production capabilities.
Excellent organizational skills and ability to manage multiple projects simultaneously.
Ability to work in a fast-paced, deadline-driven production environment.
Strong problem-solving skills and ability to handle customer escalations professionally.

Nice To Haves

Technical training.

Responsibilities

Partner with shop leadership, both onsite and remote, to provide operational and administrative management support.
Assist in organizing and supervising the production workforce during regular and extended shifts.
Monitor jobs in production and communicate special instructions, proof approvals, and shipping details to production and graphics teams.
Serve as a client contact for questions regarding job specifications, print requirements, and production details.
Ensure projects are completed on time, within budget, and within production cost guidelines.
Train production staff on print shop procedures, workflows, and equipment usage.
Oversee maintenance and upgrades of large-format printing equipment and recommend technology to improve productivity.
Manage inventory, materials, and supply organization to support efficient production flow.
Resolve customer issues and escalations professionally and promptly.
Support multiple departments and step into production roles as needed.
Perform additional duties as assigned to support overall shop operations.