Print Shop Manager

ABC Imaging•Dallas, TX

9d•Onsite

About The Position

We are seeking a proactive and experienced Print Shop Manager to join an on-site production team. The role focuses on large-format and grand-format production and is essential to maintaining efficient workflow, high-quality output, and excellent client service across print production operations. Large-format printing experience is required. The Print Shop Manager provides operational and administrative management support, helps organize and supervise the production workforce, monitors work in production, and communicates job instructions and details to production and graphics teams. The role also serves as a client contact, ensures projects meet schedules and budget guidelines, trains staff, oversees equipment maintenance and upgrades, and manages inventory and supplies. The manager resolves customer issues, supports multiple departments, and steps into production work as needed.

Requirements

High school diploma or equivalent; technical training is preferred.
3–5+ years of experience in print production, large-format printing, or print shop operations; required.
Strong experience with grand-format and large-format printing workflows.
Demonstrated leadership ability and experience supervising production teams.
Strong customer service and client communication skills, including by phone, email, and in person.
Ability to clearly communicate production processes, job requirements, and technical instructions.
Strong understanding of print equipment, materials, and production capabilities.
Excellent organizational skills and ability to manage multiple projects simultaneously.
Ability to work in a fast-paced, deadline-driven production environment.
Strong problem-solving skills and ability to handle customer escalations professionally.

Nice To Haves

Technical training.

Responsibilities

Partner with shop leadership, onsite and remote, to provide operational and administrative management support.
Assist in organizing and supervising the production workforce during regular and extended shifts.
Monitor all jobs in production and communicate special instructions, proof approvals, and shipping details to production and graphics teams.
Serve as a client contact for questions regarding job specifications, print requirements, and production details.
Ensure projects are completed on time and within budget and production cost guidelines.
Train production staff on proper print shop procedures, workflows, and equipment usage.
Oversee maintenance and upgrades of large-format printing equipment and recommend technology to improve productivity.
Manage inventory, materials, and supply organization to support efficient production flow.
Resolve customer issues and escalations professionally and in a timely manner.
Support multiple departments and step into production roles as needed.
Perform additional duties as assigned to support overall shop operations.