Print Production Coordinator

SinaLite • Markham, ON

2d • CA$50,000 - CA$70,000 • Onsite

About The Position

SinaLite is a leading wholesale trade printer and custom packaging provider, serving 20,000+ print businesses, resellers, and entrepreneurs across Canada and the US. With 26 years of printing experience and over $45 million invested in cutting-edge print technology, we help our clients maximize their print profits — and we're just as invested in helping our own team grow. We were named a 2025 Regional Finalist in Canada's Best Managed Companies Program, and we're looking for our next Print Production Coordinator to help us keep raising the bar.

Requirements

• Diploma or Degree in Graphic Communications Management or a related field
• 2+ years of experience in related field, specifically in the print sector
• Knowledge of digital and offset printing.
• Demonstrated expertise in order tracking and management.
• Capable of working independently while fostering collaboration.
• Familiarity with the graphic arts and printing industry
• Sales, customer service, or printing/graphic arts experience.
• Exceptional written and verbal communication skills in English.
• Interpersonal skills, positivity, and teamwork.
• Good math skills.
• High level of computer proficiency and adaptability.

Responsibilities

• Address and resolve any printing-related challenges that may emerge, working closely with technicians for swift solutions.
• Suggesting necessary revisions
• Utilize in-depth knowledge of SinaLite services to recommend solutions that cater to client needs and simultaneously bolster company profitability.
• Guarantee optimal manufacturing processes, ensuring timely deliveries while maintaining the highest quality standards.
• Oversee all client-related production activities, translating sales objectives seamlessly into actionable production strategies.
• Evaluate client files for production feasibility, discerning any constraints, and suggest necessary revisions to ensure optimal product creation.
• Oversee stock levels and inventory management, ensuring resources are always available for production needs.
• Collaborating closely with the Sales Team.
• Coordinating with the client services team to meet or surpass client expectations.
• Reviewing client files to discern production constraints
• Cultivating and enhancing client relationships.
• Effectively handling customer accounts.
• Understand and anticipate client needs to ensure the best production outcomes.
• Arranging meetings and proficiently handling orders.
• Promptly addressing file-related matters and ensuring timely updates.
• Address customer inquiries proficiently and ensure all concerns are resolved promptly.
• Being the backbone of Customer Sales support.
• Leading the way in introducing new product offerings.
• Executing successful sales tactics.
• Partnering on innovative marketing campaigns.

Benefits

• Comprehensive health insurance and paramedical coverage for you and your loved ones
• Casual dress code
• On-site parking
• Clear pathways for growth and advancement
• Access to company-sponsored learning opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree