Scan Production Specialist

Computer Task Group, Inc•Raleigh, NC

19h•Onsite

About The Position

This role is for a Print/Mail/Scan Production Specialist in Raleigh, NC. The position is an Hourly Consultant role with two available locations and shift options. The job involves operating digital and color print equipment, preparing and finishing printed materials, managing paper, operating mailroom equipment, reviewing print jobs, performing quality control, basic troubleshooting and maintenance of equipment, assisting with scanning and file management, maintaining inventory, providing customer service, and supporting continuous improvement initiatives. The role requires lifting and moving boxes up to 50 lbs, pushing carts, and performing frequent bending, lifting, standing, and walking.

Requirements

Must have a valid driver's license and not more than one moving violation in the past three years.
Print shop experience with digital printing, laminating, cutting, hole punching, sorting, and finishing.
Ability to operate and perform basic troubleshooting on various print and mail equipment.
Basic to intermediate proficiency with Microsoft Word, Excel, and Outlook.
Strong organizational and multitasking skills in a fast-paced production environment.
Excellent attention to detail and ability to follow print job specifications and production tickets.
Strong communication and customer service skills.
Ability to safely handle paper, supplies, carts, and production materials.
Minimum 1 year of experience working in a print shop, mailroom, production environment, or related customer service role.
Experience operating commercial or office print equipment is required.
Experience with printing, laminating, hole punching, cutting, sorting, and finishing printed materials required.
High School Diploma or equivalent required.
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

Nice To Haves

There may be a small amount of driving using your own personal vehicle, mileage is reimbursed.
Post-secondary training in technology, office administration, print production, or a related field is a plus.
Experience managing multiple print jobs and meeting production deadlines preferred.

Responsibilities

Operate digital and color print equipment to produce high-volume business documents.
Prepare, print, sort, staple, hole punch, cut, laminate, and finish printed materials according to job specifications.
Load and manage various paper weights and sizes based on print requirements.
Operate finishing and mailroom equipment, including laminators, paper cutters, inserters, and related production equipment.
Review daily print job tickets and coordinate with the Print Shop Manager to review proofs before production.
Monitor print job queues, perform quality-control checks, and ensure completed work meets specifications.
Perform basic troubleshooting and routine maintenance on printers and other office/production equipment.
Assist with scanning, file preparation, archiving, and electronic file management.
Maintain organized production areas and move completed jobs and materials throughout the facility.
Maintain inventory of paper and production supplies and assist with supply ordering.
Provide professional customer service to clients and end-users and escalate issues as needed.
Support workflow optimization and continuous improvement initiatives.
Lift and move boxes weighing up to 50 lbs., push carts, and perform frequent bending, lifting, standing, and walking throughout the workday.