Print Account Manager

TPI•Pennsauken Township, NJ

8d•Onsite

About The Position

Exciting opportunity alert!! TPI is looking for a driven Print Account Manager to work on-site in Pennsauken, NJ. Position Summary: The Account Manager is responsible for independently managing a high volume of medium-scale printing projects, ensuring cost management, efficient delivery, and client satisfaction of a quality product.

Requirements

2–5 years of experience in account management, preferably in the printing industry.
Solid knowledge of printing processes, including digital and offset printing, as well as materials like paper stocks, coatings, and specialty finishes.
Understanding of direct mail processes, including postal regulations, variable data printing (VDP), and targeting techniques.
Experience managing casino marketing campaigns, such as direct mail, VIP promotions, or loyalty program collateral.
Familiarity with casino industry regulations and the unique demands of marketing in this sector.
Elevated understanding and knowledge of TPI-specific software and tools.
Excel in organizational skills and time management.
Experience coordinating with vendors and managing print production workflows.
Strong communication, negotiation, and problem-solving skills.
Intermediate proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) along with Outlook and Teams.
Ability to manage multiple projects simultaneously, ensuring on-time delivery and adherence to budgets.

Nice To Haves

Bachelor’s degree in business, Marketing, Communications, or a related field.

Responsibilities

Maintain client communication as primary point of contact to gather project details, communicate expectations, address concerns, and get project approval.
Coordinate with internal teams (prepress, data, VDP and production) to ensure specifications & timelines are met.
Track project timelines and update status reports daily.
Generate and manage monthly and ad hoc job tickets for all clients within the assigned portfolio.
Work directly with internal customers to resolve project challenges, such as delays, material shortages, or technical issues, relaying this information to clients with assistance of Senior Management if needed.
Coordinate with vendors for outsourcing or specialized production needs.
Train and mentor entry level team members.
Develop detailed production schedules.