Print Account Manager

TPI • Des Moines, IA

8d • Onsite

About The Position

Exciting opportunity alert!! TPI is looking for a driven Print Account Manager to work on-site in Des Moines, IA.

Position Summary: The Account Manager is responsible for independently managing a high volume of medium-scale printing projects, ensuring cost management, efficient delivery, and client satisfaction of a quality product.

Requirements

• 2–5 years of experience in account management, preferably in the printing industry.
• Solid knowledge of printing processes, including digital and offset printing, as well as materials like paper stocks, coatings, and specialty finishes.
• Understanding of direct mail processes, including postal regulations, variable data printing (VDP), and targeting techniques.
• Experience managing casino marketing campaigns, such as direct mail, VIP promotions, or loyalty program collateral.
• Familiarity with casino industry regulations and the unique demands of marketing in this sector.
• Elevated understanding and knowledge of TPI-specific software and tools.
• Excel in organizational skills and time management.
• Experience coordinating with vendors and managing print production workflows.
• Strong communication, negotiation, and problem-solving skills.
• Intermediate proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) along with Outlook and Teams.
• Ability to manage multiple projects simultaneously, ensuring on-time delivery and adherence to budgets.

Nice To Haves

• Bachelor’s degree in business, Marketing, Communications, or a related field.

Responsibilities

• Maintain client communication as primary point of contact to gather project details, communicate expectations, address concerns, and get project approval.
• Coordinate with internal teams (prepress, data, VDP and production) to ensure specifications & timelines are met.
• Track project timelines and update status reports daily.
• Generate and manage monthly and ad hoc job tickets for all clients within the assigned portfolio.
• Work directly with internal customers to resolve project challenges, such as delays, material shortages, or technical issues, relaying this information to clients with assistance of Senior Management if needed.
• Coordinate with vendors for outsourcing or specialized production needs.
• Train and mentor entry level team members.
• Develop detailed production schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level