Principal UX Designer

Palo Alto Networks•Santa Clara, CA

4d•$137,500 - $222,375•Onsite

About The Position

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Requirements

Understand user-centered design methodologies, have strong empathy for the users, and are committed to be their fierce advocate
Have an extraordinary aesthetic sense for beautiful designs and pay attention to all the details
Maintain constant curiosity on business aspects of the products, and utilize the knowledge to distill complex needs into elegant designs
Strong time-management skills; must be able to work in a fast-paced environment
Understand how the north star design concepts get broken down into iterative sprints
Have a growth mindset and willingness to fail fast and learn
Constantly seeks feedback to improve; Focussed on solving issues, Possess humility and maturity; welcome candid feedback and are able to give constructive feedback as well
Deliver with industry-standard design tools: e.g. Figma
Have knowledge of and experience with working with UI teams using modern extended front-end web technologies
Own a design portfolio showcasing your excellent design work
Have a college degree in design, human computer interaction, or related fields
Have at least 4+ years of experience

Responsibilities

Lead end-to-end product design for complex cybersecurity workflows platform integrations.
Drive UX strategy in partnership with Product, Engineering, and PM leadership, ensuring design decisions align with business goals, customer needs, and platform standards.
Translate deep user insights into highly functional interaction models, wireframes, prototypes, and polished UI designs.
Champion consistency across the NetSec product ecosystem by contributing to and advancing our design system.
Mentor and elevate other designers, providing thought leadership, critique, and guidance on craft, process, and strategic design thinking.
Facilitate workshops with cross-functional teams to define user journeys, evaluate concepts, and clarify ambiguous problem spaces.
Drive measurable outcomes through usability testing, experimentation, and user research — using data to influence product direction.
Advocate for the customer, ensuring every design decision prioritizes clarity, security, and ease-of-use in a complex technical domain.