Principal UX Designer

Laborie Medical Technologies Corp•Portsmouth, NH

About The Position

The Principal UX Designer leads the design and development of user-centered interfaces for Laborie’s advanced medical device platform. Reporting into the Systems Team, this role translates user needs, regulatory requirements, and technical constraints into intuitive, safe, and effective experiences. The designer works cross-functionally with Marketing, Systems Engineering, and Software Engineering, and serves as the primary point of contact for external UX design partners. The role defines UX vision, strategy, design standards, and scalable systems for medical device products. It leads end-to-end UX activities, including research, workflow development, wireframing, prototyping, and high-fidelity interface design, while ensuring usability, accessibility, safety, and compliance throughout the product lifecycle. The position also supports human factors research and validation, regulatory documentation, risk management, and submissions in collaboration with Quality Assurance and Regulatory Affairs. Laborie describes its mission as making and advancing technologies that preserve and restore human dignity, including technologies that support people with pelvic and gastrointestinal conditions and help mothers and babies have safe deliveries. The company is seeking a qualified candidate eligible to work in the United States and is not sponsoring work visas for this position at this time.

Requirements

Bachelor’s or Master’s degree in Human Factors, UX Design, Industrial Design, HCI, or a related field.
8+ years of UX design experience, with significant experience in regulated industries; medical device experience is strongly preferred.
Proven experience designing for complex systems and/or safety-critical applications.
Strong portfolio demonstrating end-to-end UX process and impactful design outcomes.
Experience working cross-functionally with engineering and product teams.
Deep expertise in UX methodologies, including user research, interaction design, prototyping, and usability testing.
Strong visual and interaction design skills.
Excellent communication and stakeholder management abilities.
Ability to balance user needs, technical constraints, and regulatory requirements.
Proficiency with modern design tools such as Figma, Sketch, or Adobe Creative Suite.
Strategic thinking combined with hands-on execution capability.
Strong leadership and ability to influence without formal authority.
Detail-oriented approach and strong focus on quality and compliance.
Passion for improving patient and clinician experiences through design.
Eligibility to work in the United States; Laborie is not sponsoring work visas for this position at this time.

Nice To Haves

Experience with Class II medical devices.
Familiarity with IEC 62366, FDA Human Factors Guidance, and ISO 13485/14971.
Experience designing for embedded systems, connected devices, or clinical workflows.
Experience managing or collaborating with external design agencies.

Responsibilities

Define and drive UX vision, strategy, design standards, and scalable systems for medical device products.
Lead end-to-end UX design activities, including user research, workflow development, wireframes, prototypes, and high-fidelity interfaces.
Ensure designs address usability, accessibility, safety, and compliance throughout the product lifecycle.
Partner with Marketing, Systems Engineering, and Software Engineering to align user needs, product goals, design feasibility, and implementation.
Facilitate design reviews and ongoing feedback throughout development.
Serve as the primary liaison for external UX/UI design partners, overseeing vendor selection, onboarding, deliverables, and performance.
Plan and conduct user research, usability testing, and human factors activities with Human Factors Engineering resources.
Translate research findings into design improvements and support validation in accordance with applicable FDA and IEC standards.
Contribute to design history files, usability engineering documentation, risk management activities, and regulatory submissions in collaboration with Quality Assurance and Regulatory Affairs.