Principal UX Designer

Laborie Medical Technologies Corp•Portsmouth, NH

About The Position

The Principal UX Designer leads the design and development of user-centered interfaces for Laborie’s advanced medical device platform. Reporting to the Systems Team, the role translates user needs, regulatory requirements, and technical constraints into intuitive, safe, and effective user experiences. It works cross-functionally with Marketing, Systems Engineering, and Software Engineering, and serves as the primary point of contact for external UX design partners to ensure alignment and quality across deliverables. The role defines and drives UX vision, strategy, design standards, and scalable systems for medical device products, aligning with user needs, clinical requirements, business objectives, regulatory expectations, and engineering constraints. It leads end-to-end UX design throughout the product lifecycle, including research, workflows, wireframes, prototypes, and high-fidelity interfaces, with attention to usability, accessibility, safety, and compliance. The Principal UX Designer plans and conducts user research, usability testing, and human factors activities with Human Factors Engineering resources, and supports validation in accordance with applicable FDA and IEC standards. In collaboration with Quality Assurance and Regulatory Affairs, the role contributes to design history files, usability engineering documentation, risk management, and regulatory submissions. It also oversees external UX/UI partners, including vendor selection, onboarding, deliverables, and performance.

Requirements

Bachelor’s or Master’s degree in Human Factors, UX Design, Industrial Design, HCI, or a related field.
8+ years of UX design experience, with significant experience in regulated industries; medical device experience is strongly preferred.
Proven experience designing for complex systems and/or safety-critical applications.
Portfolio showcasing an end-to-end UX process and impactful design outcomes.
Experience working cross-functionally with engineering and product teams.
Deep expertise in UX methodologies, including user research, interaction design, prototyping, and usability testing.
Strong visual and interaction design skills.
Excellent communication and stakeholder management abilities.
Ability to balance user needs, technical constraints, and regulatory requirements.
Proficiency with modern design tools such as Figma, Sketch, or Adobe Creative Suite.
Strategic thinking and hands-on execution capability.
Strong leadership and influencing skills without formal authority.
Detail-oriented, with a strong focus on quality and compliance.
Passion for improving patient and clinician experiences through design.
Eligible to work in the United States; Laborie will not sponsor work visas for this position at this time.

Nice To Haves

Experience with Class II medical devices.
Familiarity with IEC 62366, FDA Human Factors Guidance, and ISO 13485/14971.
Experience designing for embedded systems, connected devices, or clinical workflows.
Experience managing or collaborating with external design agencies.

Responsibilities

Define and drive UX vision, strategy, design standards, and scalable systems for medical device products.
Lead end-to-end UX design activities, including user research, workflows, wireframes, prototypes, and high-fidelity interfaces.
Ensure designs address usability, accessibility, safety, and compliance throughout the product lifecycle.
Partner with Marketing, Systems Engineering, and Software Engineering to align user needs, product goals, design feasibility, and implementation.
Facilitate design reviews and continuous feedback throughout development.
Serve as the primary liaison for external UX/UI design partners; oversee vendor selection, onboarding, deliverables, and performance.
Plan and conduct user research, usability testing, and human factors activities in partnership with Human Factors Engineering resources.
Translate research and testing findings into design improvements and support validation efforts in accordance with applicable FDA and IEC standards.
Support medical device regulatory compliance and contribute to design history files, usability engineering documentation, risk management activities, and regulatory submissions with Quality Assurance and Regulatory Affairs.