Principal Trainer, Cadence

HEALTH CHOICE NETWORK•Remote, US,

3d•Remote

About The Position

We are seeking an experienced Epic Cadence Principal Trainer to support training and education initiatives related to Epic Cadence scheduling workflows and best practices. This role will be responsible for designing, developing, and delivering engaging learning experiences that support end-user adoption and workflow optimization. Training may include virtual and in-person classroom sessions, workflow labs, Q&A sessions, tip sheets, and self-paced learning materials. The Principal Trainer will also maintain and update all Cadence-related educational resources and training documentation.

Requirements

Bachelor’s degree and two (2) years of relevant experience in healthcare, IT, education, or training; or equivalent combination of education and experience
Epic Cadence Certification required
Strong understanding of patient scheduling workflows and Cadence functionality
Excellent presentation, communication, and organizational skills
Ability to document workflows and develop effective end-user training materials

Nice To Haves

Prior experience supporting Epic Cadence implementations or optimization projects
Experience in healthcare scheduling, patient access, or ambulatory operations
Exposure to additional Epic applications or integrated third-party systems
Experience developing e-learning or self-paced training content

Responsibilities

Develop and deliver Epic Cadence training programs for end users
Create and maintain training materials, tip sheets, and workflow documentation
Translate complex scheduling workflows into easy-to-understand training content
Partner with operational and IT teams to support workflow optimization and user adoption
Support go-live, optimization, and ongoing training initiatives